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Verified
5/5

2023-01-06

Smooth shopping experinece

"Very easy to search, find and buy the parts needed at a fair price. "


Verified
2/5

2023-01-05

VIN needed?

"What if I was working on an engine agnostic to any specific vin?"


Verified
1/5

2023-01-05

Expensive circuit board shipped loose in a box with no anti-static protection

"Ordered a tail light circuit board. The tail lights are a printed circuit board with surface-mounted LEDs, not a traditional bulb and housing on my car. I got the correct part, but it's clear it has been through 4 different dealers based on the transfer stickers. The original box shows wear and shipping labels consistent with being opened and shipped several times. Not worried about a part that's been handled and shipped around, if it's been wrapped back up in its bubble wrap and taken care of. That is not the case here. The circuit cards are a two-piece deal with a mounting bracket that secures them to the back of the car. All three pieces were loose in the box with the bubble wrap underneath and not even remotely protecting the parts. The part's original box was then thrown into a larger box with no packaging at all, so this part was slamming around inside a box, inside of a bigger box the whole way to my house. Not acceptable for a $100 part from the OEM. I sent an email and left a voicemail with the parts department over a week now. No response, I cannot recommend BMW Northwest for your BMW part needs. "


Verified
3/5

2023-01-05

ship happens

"i wanted delivery date known BEFORE I purchased. I May have to cancel"


Verified
5/5

2023-01-01

Excellect Products

"This site was easy to use and great quality products "


Verified
5/5

2019-06-16

Great service and fast delivery!

"Got someone on the phone without waiting, the parts received the next day, but I live in the same state as the company."

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Verified BMW Northwest Shopper
Verified
5/5

2022-12-24

Super fast services

"Got someone on the phone without waiting. Parts received next day, but I live in the same state as the company."


Verified
5/5

2022-12-23

Best costumer service ever experienced from any BMW dealer!!!

"Prompt, professional and knowledgeable service is the norm for the BMW Northwest! Thank you very much."


Verified
5/5

2022-12-20

fast and easy

"Simple, fast and easy process. "


Verified
4/5

2022-12-18

Easy breezy!

"Very simple - website is great "


Verified
5/5

2022-12-18

Easy ordering and reasonable shipping

"Competitive pricing, easy order and reasonable shipping costs."


Verified
4/5

2022-12-17

Search could be made more efficient

"Also could say explicitly if the floor mat is a single unit or a pair"


Verified
5/5

2022-12-17

Easy to FIND PARTS

"easy to determine if part fits my exact car.
"


Verified
5/5

2022-12-16

great

"really easy to work with. good choice"


Verified BMW Northwest Shopper
Verified
5/5

2022-12-16

Excellent service

"On time and any time available "