"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"I love buying from B & H. They have. OUTSTANDING customer service. The employees are so thoughtful and great to work with. (And no, I’m not being paid to say this.) This is a great company that deserves to be recognized. "
"Fast, wonderful, terrific. Thank you!"
"Your website is easy to navigate and the prices and free shipping always make shopping with B&H a breeze!"
"Buy from B&H all the time! Outstanding customer service!"
"Hard to get to $49 for the free shipping but the free shipping is worth it"
"Excellent service, products, professional advice, friendliness and fast delivery."
"Always can count on BH to have the items I need that I cant find anywhere else."
"found what I needed with comparisons and a good price"
"B&H was recommended to me 20 years ago by a friend who always had the best equipment and I've been using them since then. Although I live in a fairly large town, I often can't get what I want locally, but can always get it from B&H and their customer service has always been exceptional. "
"The Customer Service Rep was very helpful in finding the item I was looking for."
"As previously stated I have been a customer since 72/73, whichever one you opened up for business in. The only thing I would like to change is the distance I have to travel to shop in your greatly enlarged store. Your sales reps were always helpful and knew more about the product than I did. Which was always appreciated by me. The only problem I have is the wife likes it here in the burgh and you know how that goes. So I'll just have to keep shopping online. "
"Muy buena experiencia al comprar con B&H. Una tienda muy profesional y completa."
"Ok, seriously, staff is very helpful. They didn't go for the manipulative quick sell, but helped me learn what were good, affordable options for me, as if they actually cared about my success, my experience, and wanted earn my trust so I'd become a life-long customer.
Old-school business values. Besides, it's nice to see my money go to someplace other than That Brazilian RainForest Site."
"Many choices. I'm not experianced enough to choose, so basic it is."
"Easy to compare products, free shipping, and navigation between product searches was quick. I trust B&H with reviews, product handling and quality of products offered."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and any confusion. Most items purchased on the B&H website would be eligible for free expedited shipping (48 contiguous states only) if part of an order that is $49 or more. We appreciate your patience and understanding. ~Geoffrey Ngai / B&H Photo-Video”