"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Very smoothe purchase, GREAT CUSTOMER service (Teddy B)"
"Luis was absolutely amazing, combining the best of technical knowhow with communication and product knowledge."
"The website is easy to navigate, and it's easy to find what I'm looking for. The prices are competitive. The staff is amazing."
"You are the best in this business"
"This store has a variety of products. Once I place a product in the cart, it takes a minute to purchase it. I love the bundle gift. The shipping delivery was terrible. The courier, FedEx, delivered the package to a wrong address and they insisted that they did deliver it correctly. I had a very difficult time to find out what really happened. "
"Fair pricing, easy-to-use checkout, trustworthy, great articles on photography."
"I've ordered most of the camera gear I have owned over the years from B&IH, and have never had a problem. Excellent company that I trust, and recommend to other photographers. "
" Was on the fence about another camera purchase. This deferred interest payment was a deal sealer."
"needed to cancel an order and it was done so quickly"
"Found what I wanted. Focusing rail on sale. Always easy and prices are great."
"Excellent processing and fast."
"From the no-cost expedited shipping to the clean, easy checkout process, I love dealing with BH. Haven't had to use their customer service much but if I did, I have a high degree of confidence it would be a good experience."
"I find it incredibly annoying when websites hide prices until you add items to the cart. It's a waste of time and feels deceptive, as if they're trying to manipulate customers into making impulsive decisions. Transparency is key for trust, and this practice just pushes me to shop elsewhere. Please respect your customers by showing prices upfront!"
"I have been a client from B&H since a long time and I always order from them.
If you are in New York City, go and visit them, it's the Louvres Museum of electronics, you will be amazed."
"Finding what I wanted was super easy and quick."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any confusion. With some products, our price is below the minimum advertised price (MAP) set by the manufacturer. Because of MAP, you would only be able to see what our selling price is once you add the item to the cart. We appreciate your understanding and patience. ~Geoffrey Ngai / B&H Photo-Video”