"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"I have ordered a few things in the last 2 weeks. mostly light modifiers and stands. It has been simple and the shipping is quick. I returned a stand to order another and it was very easy. Refund was quick as well."
"customer Service Ashley E was very nice, helpful and responded quickly. Always enjoy dealing with BH Photo Video."
"Had an issue buying drives in quantity for our business, customer service rep Jessica D quickly let me know about the B2B portal options, i was able to convert my account to a business account and complete my order! quick and professional!"
"The site is easy to navigate the prices are comparable to other sites."
"It was easy as pie to place my order. "
"Nice customer service on phone to help my online order"
"super easy to navigate and order
"
"Reviewed products on website which is super easy to use, searching, comparing and purchasing are simple. Then called and spoke to a nice knowledgeable staff who confirmed my choice as the best option. LOVE B&H"
"I'm always amazed at how many choice B&H has in stock and their free overnight delivery is just fantastic!"
"why did I need to fill out a message to the recipient 2x???"
"Always great service and fast shipping."
"Awesome, no non-sense website."
"Interest free - only tales a minute - Super convenient"
"Great website, easy to use and find what you need. "
"This must be the best operating website around. No glitches, not wonky."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We regret your dissatisfaction and any confusion. The initial message you entered would be associated with the B&H gift card you are purchasing. The second "gift message" is intended for the entire order since you selected the "gift" option. Selecting the gift option would also have hid the prices from the invoice and provide you with an opportunity to fill out an optional gift message. ~Geoffrey Ngai / B&H Photo-Video”