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Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2016-02-25

It was like Christmas!

"The item arrived on time and was exactly what I ordered."


Verified
5/5

2016-02-11

Very pleased

"First time customer. Order was correct, arrived on time, and price was better than a competitor.
"


Verified
5/5

2016-02-03

Best source for backup hardware

"Purchased a tape library and 80 tapes from Backupworks.com. Also got free bar-code labels for all the tapes. Service and pricing were excellent. Definitely doing business with them in the future."


Verified
5/5

2016-01-12

Personal Service

"We received everything as ordered. UPS actually lost one of the packages and I received very personal service in getting everything squared away. Nice work. We'll do business again."


Verified
4/5

2016-01-12

"quick service. easy to contact for questions."


Verified
5/5

2016-01-12

"great customer support. my order had an error but the company confirmed and corrected it asap"


Verified
5/5

2016-01-11

"I'm a purchasing agent that works for the Department of Interior. I made a purchase online and it charged me tax. I chatted with a representative by the name of Ian, and he immediately helped me removed the tax from my order. I'm very thankful for such immediate customer service! I am very impressed and thankful that this transaction was so easy and quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-17

"Fast shipping, great prices, and accurate order !"


Verified
5/5

2015-12-11

"Backupworks.com has always been helpful with getting us drives. Excellent company!"


Verified
5/5

2015-12-11

"no issues. got what we ordered in a timely manner. Thanks"


Verified
5/5

2015-12-02

"Easy ordering, customer service awesome."


Verified
5/5

2015-12-01

"My items arrived today on-time and as expected!"


Verified
5/5

2015-12-01

"Needed quick order of 20 tape labels
Telephone support person had them in my hand the next day!!
THANKS!!
"


Verified
5/5

2015-12-01

"Great customer service and fast shipping."


Verified
5/5

2015-11-26

"all good, very trusted............................"