"Living on a n Island in the British West Indies, I was very hessitant to order equipment/supplies from this company. However, after what seemed to be a longer than expected processing time, the staff was able to find the USPS shipping problem. They gave me a tracking number and eventually I find out that the merchandise was shipped promptly from BakeDeco, delived to the Island but the local postal service was the cause for my angst.
I will definitely continue using BakeDeco for my future purchases."
"Overall, the ordering process was very easy. Web-site is user friendly. The only place I see room for improvement is in the SEARCH box. Our offices use your Take-A-Number System. It is very difficult to find the system on the site.
Overall, excellent product and service."
"I was very pleased with the high quality of the silicone molds that I purchased from BakeDeco, and with the fast shipping and service. "
"Thank you BakeDeco for your prompt service. My order was shipped quickly and I never had to wonder where it was with your emails with conformation and tracking numbers for UPS! "
"My experience with BakeDeco / Kerekes has always been great. No matter what the question - it is always answered in a friendly and timely manner, something that seems to be lost with other companies. Thanks for great customer service!"
"I am studying to become a chocolatier and Kerekes has many of the supplies that I need. It was easy to find what I needed in the website. The quality of items are excellent. "
"Received my items (Wilton cake decorating kits) on time. One of the kits was missing a pack of tips. I wrote to the company and they promptly mailed the missing parts. Great service!"
"Kerekes in Brooklyn, NY is the place to go for all of your restaurant needs. We were very happy with the recommendations for certain ice cream molds. Also, we recently purchased equipment for our ice cream shop and we must say that we are happy thus far with the purchase.
Thanks for helping our business succeed!
"
"I use BakeDeco quite often for my accounts. It is a seamless process and we receive quality products and service. Out of 15 orders I have never encountered an issue. "
"Quick delivery and items were exactly as described. Tons of inventory! "
"The Supplies I have ordered came in on time and in great condition. Two thumbsup!!"
"The Bake deco site was easy to use, had great choice of product and shipped fast."
"Thanks BakeDeco for having this product.It is the only trusted spatula that Teppanyaki chef's use for decades.Benihana chef's only use this,and this brand is very hard to find in west coast.Ground shipping was fast considerably it came from NY to Las Vegas.All in all,BakeDeco is highly recommended for any culinary needs:)"
"I am a first time buyer with BakeDeco and I am very pleased with my experience. Their selection is fantastic and the turnaround time from order to receiving product was extremely fast. I was very pleased with their pricing and the level of customer service I received. I had a question about one of my items and inquired via email and had a response back almost immediately. I am ready to place my second order and will use BakeDeco for all my supplies. I highly recommend BakeDeco."
"I was looking for something that although it wasn't hard to find was expensive everyplace I looking till I found BakeDeco.com. I ordered a roll of cake wrap for almost half what everyone else was charging on a Wednesday with regular shipping and it was on my doorstep Friday afternoon. Truly awesome experience for the first time shopper!
Corey
Arlington, MA"