"I ordered several items which were shipped for free with the use of a promotion code. My order was processed after 2 days and shipped via UPS Ground. Banana Republic e-mailed me a tracking number. I received my order 3 days later, and I was pleased to see that it was well-packed.

The descriptions for the clothing were accurate, although the color of one of the pants ("Blonde wood") was a bit darker than what was shown on the website."

"This store is really slow to ship. These are premade clothes, not custom tailored clothes. I'm not sure why it takes the store > 24 hours to ship the product. Newegg, the de-facto standard for online orders ships within hours, not days. Had I not rec'd a gift card for the Holidays, I would not have purchased from them. Be warned: premium clothing with McDonald's service. "

"My experiences with ordering online from Banana Republic have been nearly flawless. My orders have shipped promptly, within one business day of when I placed them, and the merchandise arrived in perfect condition. What I really like about ordering online from Banana Republic is that I can return or exchange items at a local store, which, when buying clothes, is a tremendous convenience. Also, if you're order total is high enough, you get free (ground) shipping, which is always nice.

There were only two slightly negative aspect of buying from bananarepublic.com. First, the web site doesn't work perfectly with Safari. Images wouldn't load sometimes until I reloaded the page. Second, some of the items just don't look good on the web site. There were a number of cute items a friend and I saw in the store that we would have completely passed over if we had only seem them on the web site."