"I ordered and had the blades within 2 weeks, as you know these are made to order, they are not your typical pull off the shelf blades. I am very pleased with the blades, quite an upgrade on my 30 year old band saw. "
"Would have given a higher rating but took four weeks for delivery "
"It couldn’t have been easier!"
"I placed an order, paid for the expedited shipping, 4 weeks later still not fulfilled. Ended up canceling order, had to pick up blades locally. Expected a week or so wait but the web site stated purchase expedited shipping to move to the front of the que. Like the blades that I received on previous order, but the wait time is really bad. Will probably order again soon because I'm good for a while on blades from other supplier now. "
"I have no idea. Ordering was easy but I still have not received the blades. It’s been weeks. "
"Took quite some time to get the blades. I understand there is an employee shortage so I am tolerant. The blades are very oily and messy. Haven't used them yet so I can only hope they are sharp and that the welds are straight. I may not know for several years!"
"Better quality blades than we were getting locally. Especially appreciate the Sharp Tip emails with info on what wear patterns indicate, etc.. "
"Custom ordered blades fit my exact needs. Received the blades, which were exactly as I ordered. No issues with seller or delivery. Will order from them again."
"After nearly three weeks, I called and was told my order would ship within the hour which seemed like the order was misplaced but they didn’t want to admit it.
The order did ship, but never arrived which, to be fair, is on UPS.
I sent a message asking for a refund which was processed in a couple days. "
"see above. don't sell something and not tell the truth about lead time! but take my money right away"
"Order a month be for you need them still haven't got them they say they are shipped"
"Always had great service, great product and support. "
"The order took over a month to ship. Poor communication as far as processing. Finally shipped the day that I called"
"Great blades, good price, but I always have to call to received them. I waited two weeks, called, asked where they were and magically received an email the next day stating they were being shipped. This is the third time I have had to call to obtain status and somehow, you have the raw material and my order, but have not made the blades or shipped them.
Why is that?
Great blades, poor customer service without a phone call - "
"It is great to finally have sharp blades. I have been trying to cut with a 20 year old blade for so long I had just given up the use of my saw. I simply couldn’t find blades anywhere. These blades are great and I will certainly be ordering more soon. "