" ORDERING WAS QUICK AND EASY, I LOVE USER INTERFACE FOR CUSTOMIZING . THANKS TEAM!"
"Easy to install and meets expectations of quality. Received on time. I had a coupon code that for whatever reason was not working when I made the purchase, and their CS offered me a refund for it. I took screenshots of what they said on their chatter and I did need to follow up a few times with them referencing the screenshots, but it did finally come through. "
"I ordered a few clear stickers for my van and it came in white vinyl, totally not matching the white of my van ( see the photo). The designer suggested some changes which was in technical words but of course never mentioned white vinyl, so now they say I approved the changes. Also, their measurement is a tricky, as you pay for the size of the art you want and get it very small as they measure from the white edges vinyl and in the middle you will find out your small art in less then half % of the size you have ordered.
Be careful, do NOT buy from this crap company to avoid stress and wasting money.
"
"
I have purchased 5 magnets last year from BannerBuzz.
Before ordering I had some doubts about placing magnets on my car. My car is leased and I had to make sure that the magnets are not going to cause any damage (no structure paint changes, no color changes, no scratching etc.) I've discussed this issue with the representative and was assured that placing magnets are not going to make any damages to the color.
I removed all 5 magnets in one year of using them. Unfortunatelly, here is no option to post pictures, otherwise you all would see there are very visible explicit color changes on every 5 spots where magnets were placed on my car. If I knew that placing magnets on my car would cause such damage, I would never purchase it! I asked the professional advice because I usually trust professionals. The representative should have explained me about the possible damage or at least to let me know company does not have such experience. Nobody told me anything like that to warn me.
I decided to fix the damages before my lease expires, so I went to the nearest body shop to get an estimate. I was shocked that it is impossible to recover the initial color and almost all car has to be repainted!
I think that Bannerbuzz has to compensate me all the expenses, I send them an email. But they just send me back (I copy their answer):
We are sorry for any inconvenience this may have caused, but until now we've never encountered such an incident. Our magnetic signs don't leave any residue or damage the surface after usage. This is the first time we're hearing this. If it were known, then we would have mentioned it online on the website as well. Additionally, if there was any damage to the product we're here until the warranty ends and you've already experienced the same. For any other damage, there might be n number of reasons for which we can't be held liable.
I am going to claim to Court and want to warn everybody ordering BannerBuzz items
"
"Sign looked great, thank you"
"Quick to response, very professional product"
"Flags looks just like the art I provided, and they arrived fast. I'll use BannerBuzz again."
"When I missed an approval email Banner Buzz called, which kept production on track. "
"Great communication and shipping time"
"I ordered online and was impressed with the speed of delivery and quality of the business cards."
"This was our first time using them and they were awesome!"
"I have always been totally satisfied with my past purchases, however, maybe the problem is my misunderstanding of what means. I didn't expect the background to be white. I put it on a medium gray surface and the whiteness is overwhelming. I will try to start over and get it made with a clear background so the lettering looks to be on the gray surface.."
"The products were provided quickly and accurately. One issue with one of the displays was quickly corrected by providing a credit because the item had a support that was not secured in its socket. It was usable with some annoyance. Thank you Bannerbuzz! I will be a return customer."
"Today, good service is hard to find. I found BannerBuzz's product to be just as expected - it was good quality at a reasonable price and delivered on time. I expected that. Getting what you expect can be exciting on its own, as so frequently business does not deliver as promised. Beyond what I expected was their courtesy. I made a mistake a submitted the wrong file. They were very receptive to my request to cancel that order and use a different graphic, and they were very communicative during the process of cancelling one order, and opening up the next. Beyond that, just the tone of their communication was nice, yes, I said nice. They were super timely in answering my emails, and even apologized for the delay in delivering my banner (which was MY fault). I would use them again without reservation, and suggest to friends this is the place to get your banners. Thanks Banner Buzz. "
"Easy to design, fast shipping, great product and great quality!"
A rep from Banner Buzz, BannerBuzz1, has responded:
“Hello Marcilia. We are truly sorry to note your disappointment. We understand that decals can be a complex product category, which is why we work hard to communicate each product effectively. As explained by our Quality team, the change from clear to opaque was suggested by our design team because your artwork would not be visible on clear media. Additionally, artwork is set in proportion so if it is 60x20, it will be printed in this ratio even if the full decal size is 60x40. We cannot increase the height because the width would then go beyond the size ordered. We are sorry we could not offer you the resolution you were looking for. However, your feedback is important to us and we have shared your comments with the team.”