ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.47/5
Shipping & packaging:
0.00/5
Customer service:
4.47/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2020-01-31

Excellent

"Your customer service and follow up was excellent! Our sales rep. Beth Oden was knowledgeable and accommodating. We will be recommending your company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-02-04
A rep from Banners.com, Banners.com, has responded:

“@NinaCassius Why, thank you very much! Beth is indeed fantastic!”


Verified
5/5

2020-01-31

Great service!

"I ordered three large banners. I promptly received proofs of all three banners for my approval. Once I approved the proofs, the banners were done very quickly and I received them even sooner than I had expected (based on the shipping method I had selected). Good quality work.

This is the third time I have ordered from Banners and each time I have been completed satisfied with the product. Crystal, in particular, went out of her way to help me with my second order so that I received exactly what I wanted.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-02-04
A rep from Banners.com, Banners.com, has responded:

“Sounds like the first, second, and third time was the charm! Happy to hear it! We will let Crystal know that she's the best :)”


Verified
5/5

2020-01-30

wonderful job

"ordering was easy, price was comparable, fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-01-30
A rep from Banners.com, Banners.com, has responded:

“Happy to hear it - Thank you for your order”


Verified
5/5

2020-01-29

Great banner and GREAT customer service!

"I ordered a banner for a wedding bon voyage sign - the couple are departing the reception on a boat. I had several questions and each time I called customer service I got quick service and friendly, helpful people. The banner arrived and it looks great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-01-30
A rep from Banners.com, Banners.com, has responded:

“Thanks! @MarilynConnell, We hope the wedding goes spectacular!”


Verified
5/5

2020-01-29

Very friendly service

"They called me when they had questions about my order, because they wanted to make sure it was exactly what I wanted. Very friendly and helpful. I even got a handwritten thank you card in the mail from Crystal!80120-957"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-01-30
A rep from Banners.com, Banners.com, has responded:

“Thank you, @pellegrant! We are proud to serve you! ”


Verified
5/5

2019-04-09

100% Satisfied ...

"Thank you for the quality customer service and quality banners! I will be a repeat customer for sure, no doubt about it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-04-16
A rep from Banners.com, Banners.com, has responded:

“Janet, thank you so much for your order. We hope your banners were everything you were expecting and more. Please let us know if there is anything we can do to help you in the future. We’re only a phone call or email away. We look forward to continuing working with you!”


Verified
4/5

2020-01-28

"First order was great. I resubmitted the same artwork for the 2nd order but there was a color shift in the printing because my eps file was in RGB instead of CMYK. It still looks nice, but not as good as the colors in the RBG palette. User error on my part, but in the future it would be nice to have RGB color issues flagged before production starts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-28

Amazing product and service

"Josh was amazing, quick to respond, and professional! The banner is a quality heavy duty product and looks amazing! Received banner quickly."


Rep reply posted 2020-01-28
A rep from Banners.com, Banners.com, has responded:

“We are happy to have Josh on the team! Thank you for your order! @klgoold”


Verified
5/5

2019-09-12

Great job

"They are easy to work with, do great work, and are very affordable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-12
A rep from Banners.com, Banners.com, has responded:

“Hi AlWright-32673, We look forward to doing business with you again in the future!”


Verified
5/5

2020-01-24

The Best

"After placing my order for our banner and paying for 3-day shipping, I received a call immediately from Ashley (A customer service rep). She was able to not only save me money but was able to get the banner to me quicker than I had planned! I just received a thank you card in the mail from Ashley. This is a top-notch company with the BEST service rep I have seen in a very long time.

p.s. The banner was excellent as well. Sold on the service though!
"


Rep reply posted 2020-01-28
A rep from Banners.com, Banners.com, has responded:

“WatfordCityAG. Thank you very much! We will be sure to forward your compliments to our awesome rep, Ashley!”


Verified
2/5

2020-01-23

Nope, Never Even Got the Right Product

"Let me start by saying that I used to work in pre-press, so I know this process pretty well and what to expect. This should have been a really straight-forward process. However, they couldn't initially figure out how to use the vector art I'd submitted, so there was some unnecessary back and forth that caused delay, which resulted in costly expedited shipping to get my order in time for a trip. Then they ultimately sent the wrong color banner. They never responded to my message that I didn't receive what I'd ordered even with a photo attached. Print quality was fine, but wow. I'm not sure how this is your only job and you mess it up that bad."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-22

High Quality, Fast, and Friendly.

"My Banner arrived on time, the quality was fantastic, and then today (a few days after y order) I received a personalized thank you card in the mail. Thank you for the great service and friendly follow-up Banners.com. I will be using your service again for sure!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-01-28
A rep from Banners.com, Banners.com, has responded:

“Thank you Otto-83299! Looking forward to working with you again!”


Verified
5/5

2020-01-22

Great service

"Great customer service. Went way beyond what I was expecting."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-01-28
A rep from Banners.com, Banners.com, has responded:

“Thank you, mike-57519! We're pleased to hear that you're content!”


Verified
5/5

2020-01-20

Perfect!

"I needed a banner for a convention in a fairly short amount of time. The website was so easy to use, I was able to design exactly what I wanted so that it would coordinate with the info in my booth.

The price was EXTREMELY reasonable, the quality excellent, it came two days faster than I thought it was going to....

Overall it was a positive experience and I will certainly be using them again!

Thank you so much, I was able to raise a fair amount of money for the Animal Rescue Collective, partly due to the fact there was a beautiful banner to attract attention
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-01-21
A rep from Banners.com, Banners.com, has responded:

“Hey! @dulziandee-302, We are happy to know that we could help you, and the Animal Rescue Collective! We will be sure to pass your gratitude on to our swift production team - happy fundraising!”


Verified
5/5

2020-01-16

Great custom banner

"I designed a custom banner using the online tools. The banner arrived quickly and it is well-constructed, exactly as pictured in the proof. It will be used outside for a special yearly event and I should get many years of use from it. I experienced a little trouble adding clip art but once I figured this out, all went smoothly. Beth contacted me by email after placing my order and even thanked me with a hand written note sent via regular mail. This was a nice touch and made me feel like a valued customer even though this was my first order. I definitely recommend Banners.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-01-17
A rep from Banners.com, Banners.com, has responded:

“Hi Chris, We are happy to hear the banners arrived in a quick fashion, our production team is super speedy! We will pass along the kudos to Beth on our customer service team! We appreciate the recommendation and for you taking the time to leave us a review. ”