"Barnes and noble does a great job. I buy my books on line and they are instantly available to me on my Nook. Great service, reasonable prices. Good job! Well done!"

"never have with my orders."

"I just received my Nook for Christmas and have just begun getting books on line. So far it has been very easy and timely."

"Barnes & Noble is far and away my favorite ebook store."

"OVerall I have been very pleased. However, the last two purchases I made did not down load to my nook. I don't know what the problem is, but it is very frustrating not to have the book down loaded. I am afraid to order more till I know what the problem is."

"I am very satisfied with the fast service I receive with my e-books from Barnes & Noble"

"Always quick and easy ordering online!"

"It's so easy to search and purchase books, etc. for my Nook Color and smaller Nook Simple, that I'm in and out of their site several days per week. Just place my order and download to my device. I live in a very rural community without a book store within a 75 mile radius. This was a God send to many who live here. I prefer Nook over the Kindel's that some of my friends have (and so do they now!)."

"I was looking for a book online at Barnes and Nobles. Wanted to know if they carried the book and if I could buy it in store. Found it quickly and also discovered I could get this book on my Nook. Yeah!
The process was easy, quick and simple and I got my book immediately. Now that is instant gratification for you!"

"I have a Nook and I am very happy with it. I order books regularly. My only comment is I wish their book recommendation system was better. They don't seem to know my reading habits very well."

"No hassle transactions every time. I'll give B&N 5 stars !"

"The website is super easy to use. I receive my nook books before I logout! "

"On 4/9/13 I ordered a Nook book, which downloaded to my Nook immediately. "

"Barnes & Noble website easy to use."

"Easy to navigate, user friendly, got what I wanted."