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Product & services pricing
1.88/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
4/5

2022-12-08

Fenix

"Good transaction, however it took too long to receive it."

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Verified
2/5

2022-12-08

long order

"would not give discount of 15 %"

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Verified
5/5

2022-12-08

Super fast & easy.

"I wish all sites were this easy."

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Verified
5/5

2022-12-08

I've seen the light!

"I'm looking forward to cutting through the darkness with my new light, purchased at a great price here. I'll be back - wait, that sounds familiar..."

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Verified
5/5

2022-12-07

Item delivered in brand new condition

"Would not hesitate to buy from Battery Junction again"


Verified
5/5

2022-12-07

Great gift portable LED work light. Swivel

"Ordering was easy the lights arrived well packaged and in attractive packaging ready to gift for Christmas"

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Verified
4/5

2022-12-07

Great prices, but shipping can kill the deal

"I realize there are shipping costs, but the shipping charge even with the promo discount still makes my order more than if I went to Amazon. Probably my last order here. "

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Verified
4/5

2022-12-07

Good overall service

"Good overall service, but slow shipping."

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Verified
5/5

2022-12-07

Great light

"Fast and accurate delivery. The product is excellent - I especially like the rechargeable battery with a USB-C port."


Verified
2/5

2022-12-07

unnecessary data reentries

"I couldn't update the shipping address as I moved through the fields because I got an annoying pop up asking for address validation at every field. I had to delete every field first, then go through each field again to enter the necessary information. The payment address auto defaulted to "same as shipping" but it was an address from account set up, not the address I just spent 3 minutes entering. I had to go through the same "delete every field then re enter each field" every time the payment screen looped through. "

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Verified
5/5

2022-12-07

Items ordered were as delivered

"As usual, products ordered were delivered
and of good quality.
"

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Product Returns/Refunds/Exchanges

Verified
2/5

2022-12-07

Checkout issues

"Your checkout system is bugged"


Verified
2/5

2022-12-07

"Why aren't you taking delivery to PO Boxes? Your account update doesn't jive with what's in your cart---updating anything after you've put items in your cart clears out your payment information. Why not be able to update shipping or billing addresses at the time of order rather than have the screen clear itself because its not whats on the account? Would rather use you folks than Amazon but you have to make this easier. Case in point--you want the invoice number below but you have to close this out to see it...and start over. "

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Verified
5/5

2022-12-06

Great Communication

"I ordered multiple items. All but one was in stock. Instead of holding the shipment, waiting for that one item, they contacted me to find out if I wanted the in-stock items right away. Thanks for paying attention to my order and giving me options!"


Verified
2/5

2022-12-06

Black Friday Sale On Product Not In Sttock

"I received an e-mail about a Black Friday sale at Battery Junction. I ordered immediately. I then received a notification that the shipping will be delayed because of a stock outage. Why would you advertise a doorbuster without enough inventory? How does that make sense? Now, supposedly, the unit will ship Dec 17, 22 days after I ordered. And online resellers wonder why Amazon is kicking their butts! Amazon at least lists whether or not a product is in stock and, if not, a delivery date. "

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