"It was the shipping that was surprising for the cost and size of the item."
"I ordered over fifty dollars worth of batteries and not a single one has showed up. I feel as though I was ripped off, its been two weeks since I placed the order. USPS is slow, but not that slow."
"Right product delivered as ordered."
"WRONG BATTERY was sent. Tried calling to have correct battery sent withut success. Will NEVER use Battery Junction again and will give a negative review. In additition, Amazon shipped the correct battery to me and the ciost was less than Battery Junction after ridiculous shipping charges. If someone wants to call me, I can be reached at ***-***-****. Jim McFarland"
“Hi Jim,
Thank you for sharing your concern with us. After reviewing your concern, we have determined that the correct battery was shipped; however, the incorrect battery was ordered. You are more than welcome to follow the RMA process for a return.
We apologize for the shipping cost; we do make every effort to keep the shipping rates as low as possible.”
"I always enjoy it when I go to site, am able to find what I need, and order it with no problems. This is very rare for me."
"Excellent prices on the best batteries on the market. Expedient shipping. Just waiting for my 9v and understand they're back ordered. Very pleasant experience all the way around. "
"Received the battery as expected. On time and packaged well. Would definitely buy from them again."
"I have been very happy with the alkaline Panasonic batterys that I have purchased"
"Great products and service :-) "
"Great. Takes too long to get product."
"I didn't have issues with site simple and easy to order the batteries I wanted. "
"Some of my items are delayed, most are available. The available items are being held until all the items can be shipped. That is a horrible business practice. Needless to say, I will be taking my business elsewhere. "
“Thank you for sharing your concern with us; we are sorry that we have disappointed you. In some instances we do hold the incomplete order based on the amount of, "in or out" of stock items and delivery location. You had ordered 6 batteries and only 1 was available when the order was received. We certainly can send a partial shipment at no additional cost if requested. We apologize for any inconvenience we may have caused for you. ”
"Excellent battery prices! Excellent batteries! "
"Fast delivery and always the lowest prices for the finest products. I have bought from them for years and never
been disapointed."
"Supplied what amazon couldn't and at a good price.
"
A rep from BatteryJunction.com, BatteryJunctionCS, has responded:
“Thank you for sharing your concern with us. After reviewing your order we see that the order was placed on Saturday 7/8 and shipped on Monday 7/10 vis USPS. Tracking shows the delivery was on 7/18. Please feel free to contact our customer service department at 860-767-8888 if you need any assistance. ”