"The vendor has agreed to rectify our issue to my satisfaction."
"Got the replacement battery I needed, for some reason it didn't work. When I called I had a replacement within a week. Awesome service."
"Good product, wide variety of choice and price, quick delivery and product works like a charm. "
"Placed order, never received a shipment confirmation. Called 5 days later left a voicemail inquiring if the battery had shipped. Received a call back saying I would have the battery on 10/7. 10/8, still no battery, called customer service, they said it tracks as Delivered on USPS on 10/7
I explain I do not have the battery, they repeat it shows as Delivered and nothing they will do to help. Asked me to to call USPS if I want assistance.
I had to ask for the tracking number repeatedly before they finally sent me a copy on 10/8 and it does show Delivered with my address.
Asked for a new shipment, they refused."
"Absolutely fast and efficient service at competitive pricing!"
"Good merchandise at a great price!"
"Needed a replacement battery for my UPS. Good products and service, great prices and fast shipping! Highly recommend!"
"Service/shipping was great I bought a 12V-35AH-F_B12-35 to replace a deep cycle. Is this a deep cycle, and which charger should I use. Regular, trickle or deep cycle. My deep cycle does not shut off automatically"
“Dear Customer,
Thank you for your feedback.
The battery is deep cycle, however we recommend that you use a trickle charger of 12volt and around 3 to 5 amps. Trickle charger is best, because it will guarantee that the battery will not get overcharged.
If you have any further questions, feel free to contact us via email - order@batterysharks.com or via phone at 800-657-1303.
Best regards,
Eve”
"Very satisfied with my purchase of batteries for my UPS and security alarm system. Online ordering was smooth and hassle free with shipment arriving as promised.
Will definitely come back to them for future battery needs."
"I am a returning customer. This time I ordered two sealed batteries for backup power supplies. I ordered using the numbers on the old batteries and measuring the terminal widths, and both new batteries fit correctly. The shipping charges were low enough to make an online purchase a better deal than buying from a local shop. Both batteries have worked fine since they were installed."
"Excellent All-Around Service. Product was shipped as described on the website and arrived quite promptly. Price was very competitive. I would definitely order from BatterySharks.com again and have already recommended them to friends and family!"
"
khanfam
6V Battery SP6-4.5
"Items as described. Fresh stock. Prompt delivery. Good price"
"
"I ordered 14 UB1280 (which as we all know means 12 Volts 8.0 Amp)and received 7.5 amps batteries instead.
After I contacted them they argued that in the description it clearly shows 7.5 amps.
My argument was that if I'm on a page to buy an Iphone 5 and in the description is says Iphone 4, something is wrong with that kind of practice.
I asked for a partial refund. They said that a manager will contact us the next day and of course no one did.
So, maybe I should have looked at the description, but also Batterysharks should not label a battery UB1280 when they don't even sell it.
They are sharks alright...
Fool me once...."
“Dear Customer,
Thank you for your feedback.
We only sell replacement batteries, meaning that the brand you are going to receive will be a substitute. The model numbers of UB are used just as a cross-reference. The description of each item states this. We also recommend that if you are looking for a specific brand, you call us prior of ordering.
We sincerely apologize for any caused inconveniences.
If you have any questions you may contact us at 800-657-1303.
Thank you.
Eve”
"Half the cost of the oem battery. Works great in the kids electric vehicle. Fast shipping! Thanks! Keep up the good work!
Brent.G"
"I have been using Battery Sharks for several years. They have top quality batteries at the best prices and ship lightning fast. They have superior products and better prices than other online sites including the "mart" that I tried once with poor results."
A rep from BatterySharks.com, batterysharks, has responded:
“Dear Customer,
Thank you for your feedback.
The tracking number is sent via automated system as soon as a label for your order is created. Due to the email being automatic, sometimes your email box recognizes it as a spam message and the shipping confirmation email ends up in your spam box.
Once we hand the package over to USPS, we do not have a control over it. Unfortunately USPS doesn't give us detailed information where the package is and where it was left upon delivery. Sometimes they mark the package as delivered, but in fact the order is just left at the local post office. The only way we have of contacting USPS is on their direct customer service line. We did that, but all they told us was that the package is delivered.
We understood that you were told that your package might get delivered by the end of the week. If this doesn't happen, please give us a call and we will reship your battery free of charger.
I sincerely apologize for any caused inconveniences.
Best regards,
Eve”