"Battery order was filled correctly and arrived quickly. Good job!"
"i just would like to say that your site was very easy to use and to find what I was looking for, your prices were very fare, and the delivery service was fast. I would do bussiness with you again and I would tell others to do the same thank you Joe Brosi "
"Purchased batteries for my battery back-up unit. Price was great and delivery was awesome."
"They shipped and my order was short a battery. I contacted them and within hours a new battery was on its way priority mail. The measure of a company isn't the mistake they make--but how they handle it. This was handles very quickly and well."
"Ordered a replacement battery for a small UPS. It arrived quickly. Tested and installed it. UPS is back to normal."
"Fast and dependable service."
"Items were easy to find on the web site and Prices were best around. Items quickly shipped and arrived on time."
"Found a reasonably cost replacement battery that was about a 1/3 of the cost through the manufactures site."
"This is my second purchase, and both transactions were excellent."
"was happy with the way batterysharks filled and got it to me thanks"
"Fast, accurate, delivered in two days!"
"DO NOT BUY from these guys!!! You'll be sorry... They sell an inferior product that supposedly comes with a one year warranty that they will not honor. First they told me that the reason the batteries failed after one months use and then a few months of non-use is because they were left to discharge (whiteout me saying so). And then when I told them they were left in the scooter with the smart charger on, they said the batteries should not have been left fully charged. They war willing to give me a 10$ discount (LOL) but I wouldn't buy nothing from these rip-offs again.
UPDATE:
In response to the rebuttal from battery sharks.com, I DID write the email address you mentioned. But what I was immediately told was that I did not properly maintain the batteries. The worst part of that is that I didn't even say how I maintained the batteries before the battery sharks rep told me I did not maintain them properly. They just assumed. I bought these batteries as a direct replacement for the original CSB brand batteries for my scooter which lasted for over 7 years with the exact same maintenance that I used for the inferior batteries from batterysharks.com. AND the old 7 year old batteries, which I've already recycled, were not even as bad as the battery sharks.com batteries were after 6 months. POOR PRODUCT."
"Ordering was very easy and I received my battery very quickly at a great price."
"Quick shipping and good price. Packaging should have been more robust as one of the batteries had minor damage on one of the edges - seems cosmetic only, no leaking acid."
"This was a very good experience with a online service. It was quick and easy and very reasonable price."
A rep from BatterySharks.com, batterysharks, has responded:
“Dear Customer,
I apologize for the inconvenient situation.
We do offer one year warranty and there is a certain procedure that is to be followed. Then, a team of specialists assesses each warranty claim we receive. The judgement is based on the particular testings, characteristics of the device and maintenance of the battery. The batteries are replaced when the performance or defect in material are the reasons for failing. If the batteries failed to operate due to extreme or inappropriate usage, improper charging or application, the warranty does not apply.
We understand your frustration and you may contact us again with follow-up questions. Our main number is +1 800 657 1303 or write us on order@batterysharks.com.
Best regards,
Lora Miller
Customer Service Manager”