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Product & services pricing
5.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2008-10-27

"I had a fantastic experience with BatteryMart.com. I am surprised to see so few reviews about them on here. I ordered a battery for my FIOS ONT, which was the cheapest price shipped I could find on the net. They ship from VA and I live in MD, so shipping took less then 24 hours! They included a shipping tracking number within hours of ordering. The packaging was a little overkill, but that is good since they just wanted to protect the heavy battery. The battery was charged less then a month ago. I highly recommend BatteryMart.com for batteries. I will always order from them for now on.

I do not know how their customer service is in terms of returns, since I have no used that. But I did contact them before ordering my battery about some general questions and they responded within 2-3 hours which I was totally satisfied with.
"

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N/A

Verified
5/5

2007-10-27

"They had the best online price I could find for a new lead-acid battery and charger for my lawn tractor. I had the package two days after ordering. The batteries were well packaged in thick honeycomb cardboard. Even so, one battery was damaged in shipment. After an email to BatteryMart, they called me to confirm the problem, apologized and promptly sent a replacement. It was here in two days. Very good service. Both batteries I received were fresh; dated the same month I ordered them."

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Verified
4/5

2005-07-02

"Items could be better packed at customer cost.

20050615 Prices still lowest overall, shipped 17th, notified same day.
20030731 Order ok
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
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Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-01

"I received this order in less than a week, on July 9th, 2004. Prompt service considering I ordered it late (after 2100) on Friday, July 2nd, 2004, and I only chose the cheapest shipping, supersaver @ $2.99. I have to congratulate them for packaging it small since it was sent USPS Priority Mail, and my carrier could leave it in my locked mail box, rather than on my front porch."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-02

"i purchased four replacement batteries for an apc rackmount ups. i did a lot of searching for prices, and battery mart had by far the lowest prices. the batteries came nicely packed and are charging up right now."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-05-14

"Ordered a big sealed lead-acid battery and SLA charger to covert my grandson's jeep. Ordered on Tuesday and by Thursday had the battery compartment modified, battery received, installed and charging. Great service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-09

"I've only ordered from them once but I would again. I bought a 4 pack of AA Ni-MH 2100 mAh batteries and a charger. Prices were good. But the really great part was this; I payed for 3 day UPS and they came in 1 day! (+1 for processing). Overall, a great retailer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-02-12

"Very happy. Received the battery for my cordless phone within a week. Noticed that they have a bricks and mortar store that they are selling from, which to me instills confidence in the fact that they won't be disappearing with my credit card number after placing an order.

Would shop again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process