ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2011-09-19

"Purchased a couple of replacement batteries. Arrived quickly, work great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-09-19

"Last Wednesday I have received the Scooter Battery I had ordered. My first surprise was that the battery wasn't new. I went back to the web site, and althoough the battery shown on the picture (with manufacturer seals) is new, it wasn't written anywhere that is was new, I should have read more carrefully (It doesn't say anywhere it is used though). The add read that it came fully charged. From the green corrosion on the positive pole of the battery, I had my doubts that it came charged. I installed the battery Wednesday night and the battery wasn't charged. On Thursday I have use the charger (new) that I have bought with the battery. Charger works fine, but the battery doesn't charge at all. I have sent an email to Battery Mart on Friday morning, I didn't hear back yet. I will keep you up to date for you to know how they will resolve this issue.
M-A Goyer

*** Update - Batterymart has replied. They assure that they don't ship used, but from the looks oif that battery, there is no way to me it's new. Anyway, they have proposed that I send it back for refund. I needed to pay the Transport (That's equivalent of half the value of the Battery). I have let them know that they can give me a refund, or Ship back a "real new one" that is fully charged. Will keep you updated.
***Update Oct 4
First, I wish to let you know I have been refunded by BatteryMart. Now let make a few points, in reaction to the comment Battery Mart has made concerning my review.
1) I have never called Battery Mart, I have sent 2 emails. I have never complained about sticky residue. I have in fact complained about scrathes all over the battery, but mostly about the positive connector of the battery beeing filled with green corosion. As I had explained in the first email, I have cleaned the battery pole with sand paper, but I have let them know there were still residue at then of the pole, that I could not reach. They did not mention in their comment that the Battery did not come fully charged as it was suppose to, and even after charging it for 12 hours with the charger I have bought from them (charger was new and it is working fine), the battery did not take any charge. The bottom line is that there is no way that this battery was new, and it was not just a little used. This type of error is something that can happen, but the point is to admit your fault and to correct it. It has cost me 25$ to send the battery back, it has caused me the trouble of charging it, contacting the company 2 times, package it, and my son still didn't have his scooter battery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-16

"Couldn't be more satisfied with the purchase or service.
Thank you,
David Mullis
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-14

"Great service and price,very happy with my purchase"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-09-07

"The 2 batteries I ordered were great. The fast service was great,but the battery charger they sent me was not the correct charger for the batteries they sent me. It had the wrong female connection. I need the batteries and a charger for a power wheels I was giving to my grand children as a surprise. So I couldn't send the charger back. So I McGivered up the one they sent me. I did not let them know they screwed up because I had to use the charger they sent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-03

"Very HAPPY with Battery Mart / battery-com. They had what I needed and received it very quickly. Even with the price of shipping I got it for less. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-08-23

"Found exactly what I needed--price very reasonable--delivery prompt. Would use them again and recomend them to others. Batteries easy to put in and work very well, hope they last as long as the originals did. I work from home and have the portable with me all day and most of the night and I have not had to switch phones in the middle of the day. I have two portables."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-13

"Great web site, pricing, order process, and punctual delivery. My YTZ7S motorcycle battery came neatly packaged and in perfect condition. A flawless transaction!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-02

"Excellent service; get what you order, on time.
One time only, had damage in shipment, taken care of immediately and without hassle.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-07-25

"I loved my experience with battery-mart. After looking at multiple sites on the internet, I found that they had a great selection, at the best prices. the product was delivered quickly. I will be placing another order with them soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-22

"Excellent service and products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-22

"I drive an older Miata and getting decent batteries for them up to Canada is quite a challenge these days. I have been dealing with a company in California for the last 10-15 years and service has always been excellent, but the last 3 years or so service has not been great and this year I was not able to get my battery from them at all - my car sat unusable in the driveway for 6-7 weeks while I was trying to figure out what was going on. After much searching, I finally found that Battery Mart had my battery. A week later, after an easy on-line order, I had it. Great job guys. You saved me a major headache!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-08

"battery mart...you get the most bang for the buck!!!great product,2 day shipping,& guy named Anthony knows his stuff.As for me...owned 1985 FLT for 20 years...would crank then start.gave up trying to start it if colder than 60 degrees.Put in the ETX-18L in minutes and it didn't crank,IT JUST STARTED!Bought around July 4th and will do another review in a year. see ya. crazy animal"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-07

"I'm now a very happy customer of Battery-Mart.com. I appreciate their focus and expertise in batteries, chargers, and inverters. Battery-Mart.com has an enormous inventory of all kinds of batteries from the common to the exotic.

The on-line shopping experience was on par with amazon.com and shipping was fast.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-07

"Best price on the Internet with very fast delivery. Will definitely use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A