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Customer service:
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Return/Replacement policy:
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Verified Bealls, Carlsbad, NM Shopper
Verified
1/5

2020-03-18

"I feel bad telling about how unwelcomed and unhelped i felt today in your store. I told the young guy and young girl in front how bad i needed a product i bought here before, and they both said we are out. That was it! They both walked off talking again. I needed help several times and could not find anyone until i saw here checking out a long line. i asked a CUSTOMER if they seen any other employes and she told me in shoes. Now the older lady who checked me out in shoes was the nicest, caring, and actualy helpful. She offered to open here register to check me out. I was so upset about my shopping experience today and that is very rare! I enjoy spending money and buying things, but did not want to stay or spend any money because of how unwelcome i felt today!Thank you for allowing me to share this with you. Suzette West"


Verified Bealls, Carlsbad, NM Shopper
Verified
5/5

2020-01-29

"Loved my experience. Very organized."


Verified Bealls, Carlsbad, NM Shopper
Verified
5/5

2019-11-17

"It was really nice wish I could of got more things"


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-11-05

"Over all below average customer service"


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-10-28

"Surprisingly good. In the past there have been unfriendly staff"


Verified Bealls, Carlsbad, NM Shopper
Verified
5/5

2019-10-16

"It was ok.very short on employeeNeed more cashier all of them 6 register and only 1 person is working that is not fair for customerWaiting is to long.More people in the floor needed to help .Friendly afterall customer comes first.So please hire more people.thank you God bless."


Verified Bealls, Carlsbad, NM Shopper
Verified
5/5

2019-10-11

"I always like shopping at bealls. I love the sales and variety of clothing."


Verified Bealls, Carlsbad, NM Shopper
Verified
2/5

2019-09-09

"Except for the fact they do not have enough checkers and they only had one this time when I went in to purchase a gift, I really do enjoy shopping at Bealls. I usually always find something I like. I enjoy using coupons and all the clearance racks."


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-09-09

"The store met my needs but a little cluttered. A bigger area would have made it easier to shop."


Verified Bealls, Carlsbad, NM Shopper
Verified
5/5

2019-09-09

"The associate was helpful, kind and respectful."


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-08-10

"It is great experience to buy at Bealls,we love the items & have hudge choice in clothings,Fragnance & shoes and many more items."


Rep reply posted 2019-08-15
A rep from Bealls, Carlsbad, NM, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-08-03

"Not enough sales people to run registers. Had to be paged because main checkout busy"


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-07-11

"I love the store. I have never walked out with out a bag"


Verified Bealls, Carlsbad, NM Shopper
Verified
3/5

2019-07-03

"Walked into the store, store seemed jammed back with stuff so it was hard to walk around, styles available were very dated, signage was confusing on what was on sale. Never greeted by an associate till it was time to check out. During checkout there was some confusion on the sales available because the store associates had left old signage up. When I explained what I thought the price was because of the old signage. Manager agreed and gave me the extra 5 dollar discount while another associate continued to argue that I shouldn’t get the extra discount cause the sign was old. Though frustrated I said okay but manager still honored the old sign.The manager understood that sometimes you need to give a customer the extra discount to keep them coming back instead of souring the customer to ever coming back to the store."


Verified Bealls, Carlsbad, NM Shopper
Verified
4/5

2019-06-16

"I Visited Bealls. I was looking for specific colors for a Blouse and Jeans. I Didn't Find Either One.But I Did Find a Beautiful Blouse,in a completely different color."