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Customer service:
0.00/5
Return/Replacement policy:
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Verified Bealls, Cortez, CO Shopper
Verified
3/5

2017-08-11

"They need to have a person working the shoe dept. twice had no help. could not find sizes, did now know sale items."


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-08-08

"It was delightful the sales associate was very helpful with my needs and purchase. I will be buying from the store again"


Verified Bealls, Cortez, CO Shopper
Verified
3/5

2017-07-25

"I brought my nieces, who currently live out of the country, to shop out Bealls because of the quality product and what I thought to be friendliness. Your question 53.5 asks if we asked for assistance. The answer is no. There were 2 associates on the sale floor. They were both busy with one customer and a problem at the register. We were looking in the cosmetics department, Clinique, to be exact. We were searching through drawers to find needed product. After, the associates were finished with the register problem. Neither one of them came to offer assistance or ask what we were doing searching through drawers. We did not ask for help because we were unimpressed by them and figured we could find the product on our own, which we did and they did not seem to care. We continued to shop the entire store. My family and I were not greeted at all, until we got to the checkout register. When reaching the register we stated that we were making a large purchase from Clinique and would like the free gift bag of $75. value. The associates stated that the lady who worked there was not in and they didn't think there were gift bags. Neither offered to check. I went back in the following day, greeted by a very friendly cosmetic associate. She gladly gave me a free gift bag out of a drawer of at least 8 to 10 bags. I thank her for her friendly manner."


Rep reply posted 2017-07-26
A rep from Bealls, Cortez, CO, rbSTAGE, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-07-20

"I want it made very clear that the young lady I worked with today in Cosmetics was wonderful. She greeted me as soon as she saw me and was very accommodating in meeting my needs. There were however 2 associates that if I really needed their attention, I would have had to fall down in front of them. One would not even say 'hi' to myself or another customer and we both initiated the greeting. I truly would have walked out of the store if I had not first worked with the young lady in cosmetics."


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-07-04

"Awesome management in place great difference from 3 or 4 years ago"


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-07-03

"I love shopping here. This is the friendliest store I have ever been in."


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-06-17

"very nice as the employee was friendly and helpful"


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-06-06

"Needed assistance in the shoe department."


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-06-02

"I love stage and the prices are very afordable!"


Verified Bealls, Cortez, CO Shopper
Verified
4/5

2017-05-27

"My experience was very ejoyable ,I like the relaxed friendly environment, sometimes the music is a little loud, I can shop more at ease if it's not and will actually shop longer."


Verified Bealls, Cortez, CO Shopper
Verified
3/5

2017-05-21

"I was happy. The lady there is stuck up, so she gets under my skin"


Rep reply posted 2017-05-23
A rep from Bealls, Cortez, CO, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-05-13

"Very satisfied with everything"


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-05-10

"Carolyn (Assoc.) was a great help on best deals and sizes...she was the only reason I came back...customer service above & beyond!!!!"


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-04-27

"I love shopping at stage. Always a nice and friendly experience"


Verified Bealls, Cortez, CO Shopper
Verified
5/5

2017-04-18

"We had to get some jeans for our teen, it's alway a great feeling when the girls have time to shop for there own clothes. we all enjoy looking around when we can. we love the sale prices and the mark downs We will alway shop here for the faimly and friends. Christmas is one of our greatest shoppinf time and Stage is a must gift shopping place. by the way this is my first time doing the survey. Thank you"