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Customer service:
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Return/Replacement policy:
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Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-24

"This store is well organized, has friendly staff, and is in season. I highly recommend this store."


Rep reply posted 2018-10-26
A rep from Bealls, Granbury, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-21

"I wanted to buy sneakers, you have WAY to many sketchers and not enough other brands...no room left for others"


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-17

"Good but I wish y’all would bring back Vince Camuto."


Verified Bealls, Granbury, TX Shopper
Verified
3/5

2018-10-14

"Sales associate didn't tell me about an additional 25% that I could have gotten off of my order."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-13

"Was looking for men’s shorts that are for shorter man. You have had them in the past but not this time."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-13

"Shoe department had signs saying BOGO excluding clearance but cashier had to send someone(April) to verify."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-12

"The dressing room floors are always dirty. Lint balls and other trash. Slacks get dirty when trying them on."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-11

"My time there was fun and I enjoyed the shopping."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-11

"All the associates were very helpful and Marisa who checked us out was exceptional."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-11

"Marisa was a very friendly and helpful associate."


Verified Bealls, Granbury, TX Shopper
Verified
4/5

2018-10-11

"The stores crowded and not very friendly to handicapped."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-10

"The dressing room floors are always dirty. A lot of lint balls are usually in the dressing rooms. Slacks are getting dirty when they touch the floor to put them on."


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-10-07

"Bealls never fails to help me out with any questions I have. Today I had to return an outfit for my daughter because I didn’t notice it was ripped from the back. Came back and returned it and the lady at the front desk ( didn’t get her name) help me with a big smile on her face. She took it from me and gave me another outfit and made sure my little ones outfit wasn’t riped. I’ve been shopping for Bealls for over 15 years and I have never had a problem. Thank you Bealls for all this year you have provided services for me and my family!"


Rep reply posted 2018-10-08
A rep from Bealls, Granbury, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Granbury, TX Shopper
Verified
3/5

2018-09-27

"Staff was friendly but the store was highly unorganized and dressings rooms were disgusting. clothes left everywhere and dust and dirt on the floors that stuck to my clothes. they were not cleaned out i had to move clothes just to hang mine up."


Rep reply posted 2018-09-27
A rep from Bealls, Granbury, TX, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”


Verified Bealls, Granbury, TX Shopper
Verified
5/5

2018-09-25

"I love your sales. I don't find the clothes that you carry are unique. I like boutique items that are unusual. your shoes & handbags good."