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Customer service:
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Return/Replacement policy:
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Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-10-27

"It's improved since the last time I visited Bealls Everything is more organized and doesn't seem cluttered as before The Manager was a lot more nicer"


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-10-26

"I've been a long time customer and that says it all."


Verified Bealls, San Marcos, TX Shopper
Verified
2/5

2017-10-14

"The men's section of the store is a wreck and the selection is small"


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-10-13

"I have been shopping at Bealls for over 30 yrs. love it"


Verified Bealls, San Marcos, TX Shopper
Verified
2/5

2017-10-11

"I only shop Bealls because they carry Estee Lauder. I have found a couple of pair of pants but generally don't find any garments that appeal to me. AND there are never any sales associates except ones behind the cash register."


Verified Bealls, San Marcos, TX Shopper
Verified
4/5

2017-08-30

"I don't know what stage is. No associates were available to help me. At check out, the young man was very nice. However, I do expect a thank you for my purchase. I thanked him, for doing his job, it's proper manners and good customer service at check out, to say thank you for shopping with us or Thank you, come back soon etc. You know what needs to be said. I will still shop Bealls. I like your sales and brands, but really wish I could have had some assistance in shopping today. Clearly times have changed. You asked many questions about Back To School. I understand why, however, there needed to be an option for retirees."


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-07-13

"The sale merchandise is not well organized. Sizes are mixed up and full priced items are often mixed in. It is probably from shoppers putting things in the wrong place, but it would be nice if you had a system to keep things from getting so messy."


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-07-11

"Great deals. Good for everyone"


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-06-21

"My experience with Stage was a good one. The associate was very friendly and helpful."


Verified Bealls, San Marcos, TX Shopper
Verified
2/5

2017-06-20

"I love the Bealls in Seguin, Texas and shop there 4-5 times a month, although it is a further drive for me. I don't understand why the San Marcos store can't step up."


Verified Bealls, San Marcos, TX Shopper
Verified
3/5

2017-06-17

"since previous manager left store is in bad shape"


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-06-10

"Sometimes find great clearance items"


Verified Bealls, San Marcos, TX Shopper
Verified
4/5

2017-06-06

"The store it self was up to date and well organized. Styles were up to date and well stocked. We had contact with 2 employees as we were returning a item. The first employee did not great us he just went through the motions and completed the transaction. My wife and I shook it of as we thought he was not happy to work on a holiday. The checkout lady at end was trying to help us by discrimination how discounts worked at the store and on Tuesday we would save a extra 20% which was well ment but I told her thanks and see continued to insist and explaine it again then my wife's dress was rung up and see commented on how expensive of a shirt that was. My wife told her it was a dress and she told my wife that was still a lot of money. We had a on line coupon and she told us that wouldn't work on some items. My wife had to walk off as she was getting very upset. The cashier again tried to tell me to come in tommorow and I finally told her it didn't matter and she finished ringing it up."


Rep reply posted 2017-06-07
A rep from Bealls, San Marcos, TX, rbSTAGE, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”


Verified Bealls, San Marcos, TX Shopper
Verified
2/5

2017-06-05

"Overall my expierence was great. I helped myself find what I needed and a customer helped me! The cashier did not know how to give change out, was not competent to run the registrar! She didn't even snioensynhius"


Verified Bealls, San Marcos, TX Shopper
Verified
5/5

2017-06-05

"Always greet customers and ask if they need help as long as they are in store. Also, be kind. Nobody wants an attitude with someone that doesn't want tobworkbthere"