"The website was easy to use, when I called the 800 number everyone was very helpful, the price is great and very competitive and the bed is wonderful!!!"

"Shipping was very speedy and mattress is wonderful."

"So far, so good. Arrived quickly. EZ to set up. Can't give 5 stars as our time to test out comfort has just begun. Didn't have any outgassing smell others spoke of."

"Satisfied with mattress topper "

"Awesome Customer Service!
Easy assemble!
Excellent Experience!
I would recommend bed in a box to everyone!
I would buy from bed in a box again!"

"delivered quickly,set up simple,comfortable!"

"I have been holding off on writing a review because I wanted to sleep on my new bed for longer than a month so that I could give honest feedback. I purchased my BedInABox - PacBed Original Gel Mattress - 11" deep in April 2015. Here is my feedback:

Negatives:
- It took a little while to adjust to. I have always slept on box spring mattresses, but the one we had was really beginning to hurt my hips and shoulders. After tons of research about mattresses to relieve hip and shoulder pain, I decided to get a foam mattress. And after more research, I settled on a BedInABox mattress (sleeplikethedead.com is a great resource). For the first couple of weeks, I had lower back pain when I would wake up. It was nothing that would wake me up like my hip and shoulder pain did when I had the box spring, but getting out of bed hurt! So much so, that I almost returned the mattress. I am glad that I held off on the return because this is the only negative thing I have to say about it - my body took a little while to adjust to a different type of mattress.

Positives:
- Delivered the next day. Seriously. I was surprised when I received the delivery notice in my email stating that it would be arriving the next day. It was packaged in a box a little smaller than a refrigerator box. I was able to move it inside, unpackage it, and set it up all by myself (as my hubby was still at work).
- There was no smell to the bed and we slept on it the night we received it
- It used to take me around an hour to fall asleep after multiple attempts to get comfortable and readjust and readjust. I now fall asleep within the minutes of laying down.
- I sleep all the through the night now. As stated above, the pain in my hips and shoulders would wake me up multiple times during the night. Without this pain, I now sleep all night long. It's amazing the difference a good night's rest can make.
- Cheaper than "the other brand"
- I was worried about it being "hotter" than a standard mattress, but haven't found that the case. I still sleep with a sheet and comforter on me.
- I can sleep on my back without a pillow. I know that's a weird positive thing but I have had neck problems and sleeping on my back without a pillow on this mattresses feels amazing. The mattress cradles and supports all of me, so I don't feel the need to have a pillow under my neck.

I absolutely love this mattress. I sleep better than I have in years and don't have all the aches and pains that I once had. I have already recommended it to family and friends and will continue to do so."

"We needed an new mattress BADLY. Out old memory foam had a ditch in the middle and we were not getting the sleep we needed/ After expensive research and deliberation, we decided to give Bed in a Box a try. We ordered on-line and it took less than ten minutes to order an eleven inch queen size memory foam mattress. It arrived exactly on time and when we put it one the bed we knew that we make the correct decision. The mattress is everything the big name mattresses are but cost less than a quarter of their price. After two weeks we are extremely satisfied and highly recommend Bed in a Box."

"Awesome! Everything as expected. "

"Everything was as expected, from ordering to delivery. I am enjoying very much sleeping on my new mattress."

"This is actually my second bed in a box, and the experience both times was wonderful…they are the most comfortable mattresses I have ever slept on…"

"We are delighted with the bed. The company fulfilled as promised."

"I was so happy with my first PacBed purchase that I had to get a second one for our guest room."

"The box was delivered on schedule and in decent shape. The contents were in good shape and the bed expanded and is in use. What's not to be satisfied with. I'm just hoping I will be satisfied with the product, which takes some time to break in and to get used to. So far so good."

"Great customer service when I had questions. Everything cam defect free and is good quality."