ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-07-12

"Easy website, reviewed other recommendations. Have only slept on bed x 2 so no opinions on the sleepy quality quite yet. Always takes some time to get used to something new.
"


Verified
5/5

2015-07-12

"I am so happy that a friend told me about Bedinabox! Ordering was easy, delivery was prompt, and I am sleeping better than I have in years!! After 2 car accidents (other drivers hit me) and a multitude of damage to my neck and back, I can honestly say I never thought I would get out of bed feeling like I do now. I will recommend this company and my experience to everyone I know! Debra S."


Verified
5/5

2015-07-09

"Love it! It was simple to set up and very comfortable!"


Verified
5/5

2015-07-08

"The bed (mattress) is AWESOME! I haven't slept this comfortably in ages! The storage headboard and frame arrived about a week after the mattress. The only item I would change is to mark all the pieces with their appropriate number/letter. There were a couple pieces that were confusing. Otherwise, it was easy to assemble, and took less than an hour. Overall satisfied completely!"


Verified
5/5

2015-07-06

"Mattress and foundation arrived just as promised. "


Verified
5/5

2015-07-04

"The whole experience was awesome. The product was delivered on time and was easy to setup."


Verified
5/5

2015-07-03

"We have a contemporary bed that looks best with an 8" thick mattress. I was concerned that a foam or latex mattress would sleep too hot, as I have an issue with hot flashes, but it is impossible to find a nice 8" innerspring. My local shopping experience was frustrating, so I decided to try online. I chose Bedinabox for its high ratings, plus the no-risk trial, and have been pleased beyond all expectation.

ORDERING EXPERIENCE: We ordered the PacBed Original and an Outlast waterproof mattress protector. I phoned customer service first to ask a few questions and they were very pleasant and helpful. Ordering was simple and the mattress arrived in 3 days. It was well-packed and easy to unpack and set up on the bed.

POSITIVES: The mattress is great! The cover is simple but well-made. The mattress is very comfortable both for me (side sleeper, 5'7", 120 lb) and for my husband (multi-position, 6', 193 lb). It is the summer, our bedroom is about 78 degrees at night, and I have slept cooler than on our old innerspring mattress. The mattress pad likely contributes. The Outlast pad was pricey, but reviews of the gold series pads suggest that they really work.

NEGATIVES: There was a slight foam smell for about 5 days, but nothing overwhelming. The mattress could be improved by having an edge support of firm foam, which I liked when testing foam mattresses in stores, but it is not a huge issue.

BOTTOM LINE: I was willing to spend $2000 on a mattress but this $700 mattress is perfect! I cannot assess longevity at this point but at this price, I could replace it every 5 years and spend roughly my allocated $2000. Bottom line, great comfort, quality, value and service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-07-03

"Fast delivery, very happy with the bed "


Verified
5/5

2015-06-30

"Great web site for looking and ordering, prompt acknowledgement of order, shipping with tracking number.

Arrived in a box as promised, and it is just as heavy as promised, but bag containing mattress has handles and is slick enough on the outside that it can be dragged up stairs.

Packed well, and when put on the bed and the final wrapper removed, it inflates RIGHT NOW.

Funny odor associated with foam goes away soon, comfortable from first nights sleep,
"


Verified
5/5

2015-06-29

"The bed is awesome! After one night of sleeping on it, my back pain almost completely disappeared. "


Verified
5/5

2015-06-29

"Really a very good vendor website; quick shipping; clear instructions.

Got their most basic bed, but it's well made. Takes a few nights to get used to memory foam if you haven't used it before.
"


Verified
4/5

2015-06-28

"We were really excited to find Bed-in-a-Box and get a memory foam bed at a much lower price! All the reviews we read were stellar! In the first few weeks we were not certain we "loved" it. We thought about the hassle of trying to return it. THEN we took a vacation and stayed in a cabin where the mattresses were terrible. When we got home, we realized that we were both sleeping much better and we decided we really DID LOVE IT! We are excited to keep it! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-28

"The company came highly recommended by a friend-and I'm so glad I listened! I highly recommend this company-the 11" Pac bed original with gel is amazingly comfortable. Slept soundly ever since! Go get one!"


Verified
5/5

2015-06-28

"Extremely satisfied! Shipped very fast, (next day!), Set up was easy and sleep quality increased 100%. Would highly recommend!"


Verified
5/5

2015-06-27

"Assuming my mattress was bad, I ordered the PAC bed original and confirmed my suspicion. My back and neck have never felt so great in years. It took 3 days and I felt like brand new again. Old mattress is on the way to the curb as I write this. Thanks bedinabox! "