"This process was easy and flawless. The delivery was sooner than expected and the product is exactly as described. "
"My wife and I were moving into a new home and wanted to get a new mattress for our home. We had never had a foam mattress and after shopping around in stores I stumbled onto a website called sleeplikethedead which had bedinabox rated the highest. I read the reviews on here and decided to take the chance. In 2 days as promised the mattress, box frame, and bed cover arrived. We have never slept so well and my parents are now currently planning on ordering a mattress as well. "
"Ordering the bed was easy; I did it online after reading about it on the SleepLiketheDead website. It was much less expensive than Tempurpedic, which was my last bed. Delivery was fine. Instructions for setting it up were fine. And he bed itself is unbelievably comfortable, luxurious even. I have never loved a bed more."
"Quick fast easy and feels great!"
"Mattress topping and sheet set id give 5 stars. The pillow we got though is really uncomfortable. Very firm and high. Neck kills me now that i use it."
"It was easy to order, easy to set up, our sleep is better, & it cost less than half the price of a comparable mattress!"
"The bed is very comfortable and delivery was fast."
"Very easy experience ordering the bed online. It arrived promptly and in good condition. I ordered the King size and a King size foundation. The foundation is about 2" larger all the way around than the mattress. That is the only slight disappointment I have with the purchase. "
"Very happy so far, 1 week in"
"We love our new bed :) easy set up and delivery!"
"The entire process of ordering online was quick and easy. Both the mattress and foundation came in boxes delivered right to my door and both were easy to move into the house where I needed them. It took me about 30 minutes to put together the foundation and the mattress was at full size in less than 10 minutes. Very little outgassing smell and about 3 nights in I couldn't notice any smell at all. Every night has been a very deep and relaxing sleep so far during my first week."
"Two thumbs up! The price is very competitive, it arrived in two business days, and the mattress is firm and comfortable (PacBed original, 9" king, 6 nights of use). It is also noticeably cooler than our old Bergad Isoform memory foam bed."
"Very good customer service, Jennifer was very helpful. Never bought a bed sight unseen, but we went on the high customer satisfaction rating abd we weren't disappointed. Very good bed, glad we bought it. "
"This January we made a decision to replace our BedInABox mattress which was only 8 years old. It was sagging on my husband's side and it bothered him. I knew it had a 20 year warrant so I thought I would just see how that worked. I emailed my issue to them. I got an immediate response from Brittney H, who was our contact the entire process. I was first stunned that what was required was so simple. We had to take pictures of the sag according to their instructions and provide minimal information. It was very simple to do. So I figured I would send them in and either get rejected outright or it would take forever or we would get a pro rated credit. Not so. Brittney came back same day saying they would replace the mattress at our full cost. We didn't even have to return the first one! We ended up ordering an upgraded mattress only paying the difference from what we had paid on the old one. I'm am late writing this review because we only had one night's sleep as we left for a 3 month RV trip the next day. We have been sleeping on it since April. We love it (we loved the first one too). Best bed ever. The amazing part is the customer service. Brittney was unbelievable. She worked with us on the replacement, then getting new one to us before we left. Always answered emails immediately. All companies should take a lesson from Bed In A Box on how to do customer service!!! Wish I could give more than 5 stars!"
"Received our new king bed within 1 week of placing order. So far very comfortable sleeping..."