"Ordering and having the bed, foundation and frame arrive at my door couldn't have been more convenient. I was moving and needed a new bed, so instead of getting a bed and moving it, I decided to order and have it shipped to the new place. I ordered the specified number of days ahead of time for it to arrive after the move-in weekend, but it ended up taking a bit longer, until Tuesday. That isn't a huge deal though and had I been living there already, not a problem at all. The foundation was super easy to assemble and best of all, I didn't have to carry any of it up to my 3rd floor apartment thanks to FedEx bringing it up for me. "
"The bed arrived well packaged. Will do business with biab again. "
"Excellent. Sleeping much better, and much less sore. Thought it would be a bit firmer though. "
"Overall our experience has been wonderful. Our only complaint is the bed is much firmer than we expected. We kinda wish we could add a layer of cushion on top just to soften it up a bit. Otherwise it is everything they say it is! "
"Wish someone had told me the bed was in a bag with a strap handle inside the box but that is my only complaint ! Best night sleep I've had in a very long time !!!"
“Hi kristakierstead, we're sorry the packaging wasn't better addressed. But, we're thrilled to hear that you're sleeping better!”
"Our first was a Queen RV and loved it. We put it through an 8 year work out and it was always something to look forward too when we used it.
Now, it was time for our retirement home set up so we brought a Queen mattress and managed to use it this weekend and once again found it to be fully satisfying."
"Very surprised at how quickly the bed set up was for a queen sized frame. The only tool needed was a flat-head screwdriver. Instructions were simplified and delivery was less than 3 days from TN to MI. Pleased with my order and delivery! Will recommend this website to all. "
"As a Canadian buyer, I had to pay shipping from the USA, but the bed did arrive quite quickly. It was easy to set up once we were able to lift it onto the box spring. I would recommend doing so with two people -- it's too heavy to do it single-handedly. Several people mentioned (I believe they did) an odour from the mattress, but I never noticed it at all, and I have a very sensitive nose. It unfolded perfectly, and I have found it very comfortable to sleep on. Certainly much better that our previous coil spring mattress."
"Could not believe it came so fast in such a small box. Grew to full size quickly and is very comfortable."
"I absolutely LOVE my new BIAB bed!
I have night sweats and my bed has kept me cool and dry 90% of the time.
I even bought the neck pillow, which has also kept my head cool and dry.
I highly recommend this bed!
It's so comfortable that I truly had a hard time getting out of bed for the first month!
When traveling, I often look forward to sleeping in my bed again.
I highly suggest visiting a showroom to try out which of the mattresses fits YOU.
I purchased the Bradley. I have no regrets!"
"So far the experience has been top notch! The process up to now has been excellent."
"I love this pac bed original with an 11" height! My back feels great in the morning! Thank you BIAB!"
"The bed was fine. Was very surprised it comes in such a small box. Now my body needs to get used to the differences between this and my old waterbed.
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"This would've been 5 stars if I could've had a designated delivery day."
" Simply put the best mattress for a good night SLEEP!!!! Bed in a box is it."
A rep from Bedinabox.com, BedInABox.com, has responded:
“Hi kimmurphy355, we do have several options to help soften or add extra cushion! Give customer care a call at 800.588.5720 and they will be able to help you further.”