"I really loved this place
I really love this bellelily website. The staff members are always making sure your comfortable, they help you with choosing a dress, and give you advise on which dress is more accurate for you occasion.
It has many beautiful dresses as well as their customer service is supportive too. I strongly recommend bellelily.
Check out their website to see awesome offers"
"
I recommend this company enough. I purchased a dress which is amazing quality, fits perfectly (sizes are as they say) it arrived with in a few days of ordering and I couldn't be happier."
"Terrible experience! I ordered over a month and a half ago and I have yet to receive all 5 items I purchased. I now have received less than half my order and the pictures speak for themselves! Terrible quality!"
"The sizes were a size too small, so when you order it’s best to order one size up. Other than that, it was great! The packages came on time and they had really great customer service. "
"Terrible terrible horrible customer service I bought items from them spent a lot of money cannot wear any of the items I measured myself ordered the right sizes for sandals and shirts they came and are all wrong shirts are either too big or way too small they do not look anything like they do on the website false advertising I’m still missing a pair of shoes that have not arrived , I asked to return the products for a refund but they kept saying it would cost more money to ship it back and refuse to refund my account and take back their product if you buy from here their policy is no returns no refunds , FYI no it won’t cost more money to ship it back I looked into it , they only tell you this to keep your money so you are left with their very very cheap product , any real retail store would stand by their product and take it back to make their customers happy , I’m going to file a major complaint with the BBB so others are aware that this online store is a scam. Don’t make the same mistake I did and order from here spread the word don’t waste your time and money "
"I would never shop with this company again. I ordered a bathing suit, the bottoms were way too small. I emailed them to get an exchange, they took days to respond every time. They asked for my measurements and a picture of me in the suit to see how it didn’t fit. When I told them I would just like to send back for a medium, they sent this
Dear Customer,
Sorry for the late reply and the trouble caused to you. BB3190225210979720
We apologize that the item you got can't meet your expectation.
The postage of the return would be on your side if you insist on returning and we can only do the exchange when the item is back.
The shiping fee is a little high and we sincerely not suggest you to return.
Is there any chance for you to keep them as a gift for others? For the inconvenience,we can refund 10% of the item price as compensation.
"
"What I love most about this store is prompt response from the store help desk.
They are very attentive "
"After I placed my order, it said it would deliver by March. So once it wasn’t here I contacted customer service only to find out they sent my order to someone else 4 states away from me. It wasn’t even an address I gave them. I’m not sure where they got the address from. But Instead of fixing it they asked if I could just go pick up the package where it was delivered too. Seriously?!?! So they currently won’t resend my order or refund my money after knowing they sent it to the wrong person. They said if I would send them $20 through PayPal they would transfer that money to the shipping company and remail my order. No thanks, they aren’t getting anything else out of me. "
"Good site you can use this site"
"I am extremely disappointed after spending about $190 on my items. Seeing the photos on their site and receiving the subpar items in person I am shocked and dissappointed. Do not purchase from this company! "
"Placed an order in Feb. Part of my order shipped in March. The tracing number is still saying delivery March 14......... still not here. The remainder of my order has not shipped with no estimated time of shipping! I attempted to contact, when I said I wanted a refund the online operator disconnected. I tried again and now it will not connect. Very dissatisfied and am presently awaiting my credit card company to dispute this for a full refund! Do not order from this place! Unless you want to give your money away. "
"I ordered 9 women's tops. All but 3 fit great. Out of the 3: 1 was too tight, 1was too tight with short sleeves and length, and 1 wouldn't even go over my shoulders. I've been in communication with them for 4 months or more. They told me that either they will only give me $17 of the $50 spent or I can pay the foreign shipping fees to send the items back to them. They are thieves with false advertising. I used their size charts for each item. They should have a better system to fix their own problems on their website or in manufacturing so that they are not stealing people's money. I am a completely dissatisfied customer and will never order from them again."
“Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. There is size guide next to each product page. Please use it to determine your size not by what you normally wear. This chart is based on general standards. Bellelily clothes are designed to fit the above body measurements.
Anyway, we'd like to help get the issue resolved, and we just emailed with you, please get back to us.
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily”
"Oh my god! The set is so lovely.
It suited me so well.
This is one of rare websites that have so trendy and **** collections and this is why I encourage your website. Also the quality of the clothing is just AMAZING.
It arrived just 6 days, and are absolutely beautiful. Packaged professionally and are amazing quality. Above all, true to size ordered. Over the moon."
"Overall a good experience, came in a lot later in the day, but there was still plenty in stock, tons of things in my size and a variety of styles, organized buy similar colors or style. Very good promotional offers and there are a lot of cute products"
"I am so much in love with this site.
Quality and the price is SUPER affordable. Never had an issue with returns and will provide a full refund, shipping label included. I love that they have customer reviews under the product as well. Customer service responds quickly. Shipping updates almost everyday. I love the styles and quality they are offering for the price."
A rep from Bellelily.com, bellelily, has responded:
“Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. Is the order BB3197878735754153 under the account hrc.kec3768@gmail.com yours? We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily”