"Good shopping experience. Very happy with everything I have bought. Waiting for new items to come yet."
"I enjoy shopping on this site. I have unique dresses now.
I like the selection of dresses. Unique, beautiful and very well made."
"Very easy to order! Was able to find beautiful dress. So very excited to receive the dress."
"Bellelily offered to send me another size in a top that was too big for me. They also said because of the shipping cost , I can keep the original one I ordered or donate it. Very understanding & help! I highly recommend shopping at Bellelily. "
"Quick & Easy. Found what I was looking for. Wait & see how my order comes, looking forward! Thanks"
"I am extremely happy with the service, the site is best to purchase beautiful clothes."
"I've had a great experience shopping at Bellelily. The clothing is trendy and high quality. I appreciate the variety of styles available, which makes it easy to find. Shipping was quick, and customer service was responsive and helpful."
"Amazing clothing site. Easy to find items. Best service as well!!"
"I have ordered before and my shirts were delivered in a very good timeline. Also they were nice quality."
"Fast response in answering my questions and great customer service! Looking forward to receiving my shirts! Thanks"
"I liked everything very much. The service is excellent, the site staff are great. A correct description of the product, a table of sizes, is very good, it is convenient to select the product. Good quality product. Fast shipping"
"i like it very much! get a lot of complement"
"DO NOT, I repeat DO NOT purchase from here. The items are not what's pictured, the company uses stock photos and not photos of their own items. The quality is beyond substandard, the customer Serv is atrocious and it's an absolute circus trying to get anything returned to them. Return address is in China and they will offer you measly 30% refunds to avoid accepting accountability for false advertising. I purchased £36 of items plus £10 postage and I am still in an ongoing battle with PayPal to get a refund, it's cost me another £22 to return these unwearable, ungiftable items after waiting a month for a response from the seller, they ignored my requests to return the items FIVE TIMES. I am now a total of £68 down and I have to wait fo the absolute melts to confirm receipt of the items before I get the original £36 back. I'll still have lost an overall amount of £32 and about six days of my life arguing with these absolute fruits. "
"This is best online story for buying dresses ..i ordered dresses for my wife....got Delivery on time.... fitting was good"
"I ordered size L swimsuits to fit a D cup, what came un was size L that fits a B cup. Have been attempting to gey a refund now for 2 weeks and cant them to send me a label to ship back."
A rep from Bellelily.com, bellelily, has responded:
“Hi, alicedurant.
We are sorry for the inconvenience caused to you.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously. At present, we have truthfully reported the situation to suppliers, and strive to provide buyers with better products.
If our products do not meet your expectations, we will do our best to help you reduce your losses.
In order to protect the privacy of your personal information, we have sent you an email to further resolve your issue, please pay attention to check the email.
If you have other questions, please reply directly to our customer service: service@bellelily.com. Yours sincerely!”