"Hello All - I just made another purchase, as a gift, from Lisa at Berger Bros. It seems this company just keeps getting better with their service. It's difficult to make a purchase from a USA company from my home on Guam, but the Burger Bros folks make it easy.
I believe it would be very hard to find a major camera store with better service and also very competitive prices.
Thanks Lisa and Berger Bros - David Power"
"
"I have been a customer of the Berger Bros for many years. I have purchased mostly all of my camera equipment from then.
I have attended several instruction sessions at their two stores and have always been satisfied.
The last class I attended I won a prize and was told that I would be sent a Lensbaby in the mail. I forgot about it for several weeks, I already owned a Lensbaby composer and all the accessories. On day I realized I did not get my prize. I emailed the Berger Bros main email account and asked about the prize.
Well, Brad Berger (the Owner) contacted the company that was supposed to forward the Lensbaby, they in-turn contacted me and In one week I had my Lensbaby which they (Berger Bros) let me exchange for another accessory that I did not have.
This is a great store with reasonable, fair priced equipment,the employees are experienced, helpful people who do not try to sell you equipment that is above what you need.
It has been my pleasure to recommend them to my friends.
Thank You
Walter Hulse"
"Recently I purchased a high end Sony DSLR and several lenses from Berger Brothers, Their service is spectacular and their staff very knowledgable. Lisa M in particular was of great help. I certainly will order from them again."
"At a local astronomy club star party, we were comparing different eyepieces that various members had acquired in recent months and one member pulled out a Meade Series 5000 SWA 34mm eyepiece and mentioned that he had gotten it at the bargain price of only $99 (it's a $200 eyepiece). I tried it out in my Meade Lightbridge 12" telescope and was very impressed at how well it worked out on my particular telescope.
So after I got home that night I went to work online to see what kind of the deal I could find on that eyepiece. The next day I finally hit pay dirt with Berger Bros Camera! Not only did they have it in stock but at the incredible price of $99 with a reasonable $8.95 shipping fee (it's a large, heavy eyepiece).
I placed the order right then and there and the next day I got a call confirming my order and validating my credit card (smart way to do things on their part). A few days later the eyepiece showed up just in time for the next star party (we have 2 different star parties around the new moon, instant gratification!). It was fantastic!
I'm a very happy camper and am so grateful to find it not only in-stock but still at the sale price from last fall. Ordering from Berger Bros Camera was real simple and I liked that they validated my credit card transaction before running it, I'll certainly be making future purchases with them!
"
"I had been researching for my next Nikon Telephoto lens that I could afford for wildlife/bird photography. I finally settled upon the Nikon 300mm f/4.0 lens.
I then searched for the "best" price but decided to check out the local camera shops -- I contacted Berger Brothers by email and asked salient questions including price.
Brad Berger, himself, emailed me -- we communicated several times -- he answered all my questions AND presented a "competitive" price, all things considered.
We even spoke on the telephone.
I purchased this lens from him because I liked the support and fairness.
I would definitely make my next purchase from Brad Berger."
"Purchased a Sony hdr-ax2000 from them after inquiring if they would match a price with a local competitor. I don't normally do this but I have bought from them before so I really wanted to support them.
The bottom line to all of this is that they willingly said yes, and shipped it out the next morning. Wonderful service as usual. They aren't as big as B&H, but definitely rival their service and support. Try em."
"I have always had superb experiences when I have ordered from
Berger Camera. In the last year I purchased a Nikon 200-400 lens and the OWNER called to double check on my order. I received it a day earlier than expected. I recently ordered an Epson 3800 printer and received it right away. I just ordered a backpack that they were out of they CALLED me to let me know. They had Lowepro drop ship it right away. Their prices are competitive and they carry the latest equipment. They go to extremes to make you a satisfied customer!!!"
"Superb store to do business with! The prices are highly competitive with every top camera retailer. And the communication and personal service is the best of any dealer I've worked with in over forty years as a photographer.
Most highly recommended for value, integrity, and personal care and service."
"The guys from the Amityville store spent the time to go over my needs and matched me up with a great lighting system at a great price. I couldn't be happier."
"I have nothing be good things to say about my transaction with Berger Bros. I had been looking for a Tokina 100mm f2.8 macro lens in Nikon mount for a little over a month. All of the sites I normally order from on the Internet had been out of stock for over a month. The very helpful staff at Berger Bros. took the time to check inventory for me, even taking the time to call their other store. I placed the order right away, going with the free ground shipping. Since it was Wednesday, I thought I wouldn't see the lens until Monday or Tuesday. To my delight the lens arrived on Friday afternoon in perfect condition. I have spent the weekend shooting with the lens. Hooray for Berger Bros!!!!! I WILL order from them again."
"I just completed another purchase from Berger Bros. I continue to be impressed with the first class service provided by this store and it's staff. It's the first place I suggest to my friends that are looking for photo equipment.
I'm using my third Nikon DSLR from this store and several nikon lens. They have never tried to sell me anything other than what I ask about, but will/have made suggestions to share all the facts.
My last purchase was a camera bag and 14-24 Nikon lens. Brad, the owner took the package to the P.O. and shipped it himself.
Lisa was a great help with the choice of a rolling backpack and lens.
I live overseas and have many choices of places to shop, but this store is always my first and last stop. I know I'll get quality products at a fair price with 10/10 service.
DPower"
"I discovered Berger Bros. through my membership in Nikonians, an organization of Nikon users. Berger Bros. has "partnered" with Nikonians to provide a blog for members, plus the camera store services. Being in the market for new lenses, I called to discuss my needs. I first spoke with Lisa, who was extremely helpful. My second call was answered by Brad, the owner. We had a long talk and he made recommendations that worked perfectly for me. I purchased the Nikon 70 - 200 2.8G ED AFS VR II lens and additional filters. Shipping was overnight to me here in Maryland and went without a hitch.
I highly recommend Brad and his store, without reservation. This is one of the most pleasant, professional business transactions I have ever had. It is a pleasure to discuss things with Brad, as he is a wealth of knowledge who works hard to assure you are a satisfied customer. Throughout my lengthly talks with him he has never tried to sell me additional stuff and genuinely seems to be only concerned that they provide you with the tools and equipment you really need and want to make your picture taking process more enjoyable and better. I would rank my experience with Berger Bros. a 10 out of 10. Actually, on a scale of 1 - 10, I could easily rank my experience as a 13, if that were possible. If you are serious about purchasing from someone you can trust and value after-sale support, the Berger Bros. is the place to shop. As I told Brad in one of our many e-mails back and forth, "Berger Bros. is now my camera store." I don't think I have any need to look further. Thanks, Brad. "
" Brent at the Muttontown store is a credit to your store. He was VERY helpful and had no problem sticking with me through a bunch of questions, even when repeated a few times. All the staff there have been helpful in the past. Last weeks experience with Brent was one more reason I would go back to this store. Thank you, Richard"
"Quick service and good prices. I'll certainly keep them on my good-store list. "
"I purchased the highly sought after Leica M9 (steel gray) from them. Brad, the owner of shop, has been extremely helpful and responsive. He treats his customers with honesty, friendliness and takes great care to make sure everything is in good order.
I have never been to their store nor even heard about them before as I'm living abroad. My communication with Brad was mainly over the phone and email. The first time I call him we had a long chat and got to know each other well. The whole deal was then based on trust.
Price and shipping cost were very reasonable and the items were shipped out same day upon payment.
I probably would have given up getting an M9 if it wasn't Brad. Thanks for your help."