"They charged the card quickly but after two weeks I do not have the merchandise. they do not pick up the phone and they do not respond to e-mail."

"Very good overall on-line purchasing experience! Quite low price. Reasonably quick delivery. "

"Avoid this merchant. Ordered IBM Travelstar hard drive which arrived ground as expected. Drive not recognized by other hardware. Ran Hitachi hard drive test software which confirmed defective drive. Several contact attempts with no response by bestbarginpc for 30 day dealer swap warranty. Don't get sucker by the low price because it going to cost you ever penny you spend and you don't get working hardware. It's not worth the hassle."

"Their site says that they will contact you if they don't ship your item within 4 business days. They haven't shipped it, nor have they contacted me. In addition, their phone goes straight to a blow-off message 24 hours a day, seven days a week.

I believe that this company is a scam and that it has closed but is still collecting money from unsuspecting people over the internet.

(I have gathered as much from all of the other terrible reviews people have left for this sham of a company.)

"

"ONLY 1 ITEM ARRIVED SO FAR. I AM WAITING ON 6 MORE.I KNOW IT IS ALWAYS A POSSIBILITY THAT A HIGH DISCOUNT, HIGH VOLUMN MERCHANT CAN GET BOGGED DOWN WITH THOUSANDS OF ORDERS ILL JUST PATIANTLY WAIT.I DID EMAIL THEM YESTERDAY FOR EITHER A STATUS REPORT OR A TRACKING NUMBER. USUALLY THEY SEND ME ONE IN 7 DAYS OR LESS.IN THE PAST, BESTBARGAINPC HAS BEEN JUST THAT. I HAVE NO COMPLAINTS.++++***++++REST OF THE ORDER WAS HERE BY THE TIME I GOT OFF WORK!! MAKES ME FEEL BAD I EMAILED SALES FOR A STATUS REPORT.BESTBARGAINS HIGH QUALITY AND LOW PRICES MORE THAN OFFSET A DAY OR 2 EXTRA WAIT AND SHIPPING WAS FREE ANYWAY. A++++ ALL THE WAY."

" placed my order on 5/5/05 and got confirmation the next day. Never got a tracking no. or notice that it shipped. Could not find that info on their web. Then I saw a mobo I wanted more info on. Tried to call customer service or sales dept. Got put on hold then line went dead. After that just got recording but could never connect with a person. Tried to call several times throughout the day and the next but could never get a person even though it was between 8 am and 3 pm pacific time when they should have answered. Then I noticed all the negative feedback at various sites and got worried. Well I got my merchandise today 5/10/5 and I'm in central USA. Thats fairly quick. Product in excellent shape as described and PRICE WAS UNBEATABLE WITH FREE SHIPPING. So I'm satisfied overall. But you guys have to get someone minding the store who knows whats going on or you are going to contiue to have lousy customer relations."

"I placed an order to purchase western digital 120GB hard drive, model # wd1200jb, on 4/18/05 for $69.00. I was charged the next day. When I checked the shipping status on the web, it stated as "shipped". I sent 2 emails requesting UPS tracking #. I did NOT get any response. When I called the phone # on their site, no one answered. The voice mail will pick up then hang up. When I finally got hold of someone on 4/26/05 after many phone calls, I requested to cancel my order. The person, Jim x2207, told me he'll credit $69.00 back to my credit card account. As of today (5/5/05), the charge is still there.
I had contacted my credit card company to place dispute on this merchant, my credit card company is doing its investigation on my behalf.
I should have read the review in pricewatch forum, many on-line shoppers have similar experiences as I do, no reply on emails, no reply on phone calls, DIFFICULT to contact.
I hope by sharing my bad experience with "bestbargainpc.com", on-line shopping folks can be aware of this merchant.
I am sure you folks do NOT want to experience what I had experienced with this merchant (bestbargainpc.com), please spend some time to read this merchant reviews and STAY AWAY at all cost.
I thank you very much for your attention.
showmann3004"

"Everything was fine except for one thing... I ordered a Western Digital drive and got an MDT. I guess you get what you pay for, but this company should not advertise something they have no intention of delivering. Apparently, this is a common practice with them. Buy at your own risk."

"I build custom computer for others if the parts happen to show up. I purchased 5 items totalling almost $300 dollars and so far more than a week has passed with my 17" flat panel still missing in action. Also, I paid extra for two components in silver and received them in white. All efforts to contact this provider have failed. I have emailed sales and service and called numerous times. So far, no response. No one has been available to answer my calls for the last two business days and I have made certain to call late enough in the day so that my being on the east coast and their being on the west coast is not an issue. "

"I am extremely dissatisfied!
Four weeks ago,I purchased a hard drive which was lost by Fed Ex and this company has not answered the phone or any e-mails we have sent.
"

"they were kind and curtious and were able to assist me in tracking my order as well as helpful"

"I have ordered from them twice and got exactly what I wanted both times, no problems. I also tried to email them with questions and got no response, which is very poor business. About invalid tracking # complaints (I also had). I had multiple items which shipped separately, so got multiple track #s. BBpc ran them together with a / between them. On FedEx site, I erased half the # and got the info just fine. For me, product was great but customer service is poor. "

"I attempted to purchase a Hitachi 7K60 notebook drive from BestBargainPC.com a couple weeks ago and it has been the worst experience to date that I have had shopping online.

In summary, upon searching for a 7K60 drive for my laptop on PriceWatch.com I was returned the following listing:

"-HITACHI/IBM TRAVELSTAR 7K60 #08K0939 2.5 60.0 GB 9.5MM 7200RPM 8 MB UATA100 60gb 7200rpm compaq Dell Ibm Sony Gateway Toshiba HP NEC Hitachi Samsung Sharp Acer sharp
Read more at bestbargainpc.com"

and was led me to the following link:

http://bestbargainpc.com/hiibmnobosld1.html

Prior to purchasing the part I called the BestBargainPC.com sales department @ ***-***-**** and verified that this drive was indeed a Hitachi Travelstar 7K60, and that they were in stock. I did this specifically because the part number of the drive was not listed on the site (it merely said Hitachi 7200/60GB 2.5" notebook drive) and because there was an option during checkout to "substitute" another drive for the one that I had ordered (hidden in the fine-print during checkout - I wanted to make sure I received the actual drive I ordered).

I received the drive the following week and installed it in my laptop only to find that it is not a Hitachi Travelstar 7K60, but rather the E7K60 (a budget version of the drive intended for blade servers and thus lacking the power conservation features of the 7K60 - I confirmed this with Hitachi support). In short, despite indicating during checkout that substitutions were NOT okay (out of curiousity - when would they be?) and verifying over the phone the drive that I wanted, BestBargainPC.com still sent me an inferior "substitute" drive.

Following up with customer service has been a nightmare. Even when I can get them on the phone (no 1-800 service number so calling them is on your dime) they won't confirm that I will receive a refund, full, partial or minus restocking fee, if and when they decide to accept the drive. Even getting a response has been difficult as none of my 6+ emails has been returned from customer service and currently I do not even have an address to ship my RMA. I spoke to customer service immediately prior to submitting my RMA request and they assured me that they would respond within 24hrs - instead 3 days passed before I myself was forced to call them back.

Long story short, even if they offer a lower price for whatever part you are seeking, go someplace more reputable (I love Newegg.com, I've heard good things about Tigerdirect.com, I ended up ordering this same drive from Portableone.com and they seemed decent) as the money you might save will in no way compensate for the headache of having to deal with a company that trys to scam you by sending cheap "substitute" hardware then refuses to take your calls.

Just my IMHO two-cents. "

"BEWARE OF BESTBARGAIN PC!!

This company has not shipped my order as of 4/18/05.
They do not answer e-mails, they do not answer the telephone.
The business name on my credit card is US-Depot.com, there phone is disconnected.
They charged my credit card and have not shipped
my order, which is a violation of the law.
The tracking number is bogus.
I have filed a dispute with my credit card company.
DO NOT HAVE ANY DEALINGS WITH THIS COMPANY."

"I ordered on 4/5/2005 and they promptly charged my credit card the next day and sent me a tracking number which when used came up as invalid. The email also said the order would be shipped within 24 hours. I tried emailing them multiple times at addresses found at their own website and recieved NO response and it is now 10 days later (and the tracking number is still showing up as invalid). I also tried calling them at numbers found at their website and they were ALWAYS busy. Another interesting thing is the number listed for them on my credit card statement had been disconnected, imagine that. So now it is 10 days later and I have read MANY other bad reports about them (wish I had checked them out first before I ordered), so I have contacted my credit card company to get a charge back. I don't do service with deceptive companies like www.BESTBARGAINPC.com. I WARN YOU ALL TO NOT ORDER ANYTHING FROM THEM!"