"The website is confusing in that there is no way to indicate exactly which style of sandal you are purchasing so I wrote a note in the ordering process indicating I wanted to be sure which style I was ordering and included my phone number. I received no call. The style I received was incorrect so I contacted them by e-mail explaining the problem and included my phone number again. i got on response so I asked Paypal to intervene. Bewild.com responded that they do not refund shipping charges ($7.95). Had they communicated better from the very beginning they would not have shipped the wrong style of sandal, thereby, not having a shipping charge and I would not have had to pay an addition $5.58 to return the wrong item. That is a total of 13.53 for shipping on an item costing 14.99 and the wrong item at that.

Bewild.com cherry picked the comments they wanted to present from my original note to them reqarding the item I was attempting to order. Here is the note in its entirity:

Comments I would prefer a size 6 but it doesn't appear to be offered. I also selected a specific style of sandal but don't feel confident that my choice was accurately recorded. If I don't receive the pair I selected I will return the others and request a refund which will include the cost of shipping. If you have a problem with these terms please contact me at ***-***-****. Thanks Bonnie

Always pay with Paypal. They can pull the funds for the full cost when you can't get the company to deal with you fairly."

"Product as described and very good response."

"WAS FAST AND EVERYTHING WAS THERE"

"I've been buying tux t-shirts for my teen son for two years. Bewild has the best quality and selection and my son loves them. Service is always quick and professional."

"BEWILD HAS CLOTHING ALL IN ONE PLACE THAT CANNOT BE FOUND IN YOUR AVERAGE MALL OR RETAIL STORE,VERY FOND OF THE UFO PANTS THEY SELL"

"No issues at all. Perfect service and package came earlier than expected."

"Got what I wanted fast. Thanks
"

"Incredibly accommodating, excellent and friendly service. Would highly recommend!"

"Ordere a big order and wrote wrong in billing adress , still no problem as the service and customer help service was were helpfull and all went smooth in the end.

Will keep shopping at Bewild.com as I never stop to be astonished by the prices and the quality u deliver ."

"Everything as advertised and the whole order arrived early! Great products and service. Brad in Florida"

"This is not the first time I ordered from BeWild.com. Their sell quality items. There shipping is faster then they say it is and their prices are better than most."

"Thanks as said and fast delivery"

"The item was as described and came quickly."

"Been over a week and still looking forward for my box "

"No fuss, no muss, reasonable pricing, and fast shipping. What's not to like? "