"I love the shopping, the concept is fun, the prices are great but 2 of my recent items were not realistically sized. Like an extra large blouse with a 28 inch waistline. Also, I learned an item I ordered was not available after the shipping date had been rescheduled twice. 5 weeks after ordering it. Otherwise, I love BTR. "
" delivery time has been a problem - better this time (Canada). Product as seen on website. Satisfied!"
"Always great service, easy retuns."
"It's pretty annoying that I have to pay for return shipment. "
"Overall, I like the varity of products they carry; however the shipment takes forever(usually over a month time) which is unacceptable."
"i am satisfied but the shipping cost is high"
"I bought 4 pair of sandals. Two came with some kind of glue on the buckles and I used acetone to get it off. That surprised me that the shoes came like that. I did not send back because I did not want to waste the time."
"Delivery was slow on most of the items I ordered. One of the most disappointing one was when I waited for an item to ship for over 3 weeks and after I received this email: " Dear Veronica,
Although we recently told you that your order #13015715 was scheduled to arrive at Beyond the Rack, due to unforeseen circumstances we've been unable to secure some or all of the items you ordered."
This was very dissapointing and find it to be an unreliable service.
Veronica
"
"Came fast and was as advertised"
"Good service André fast shipping"
"Fast delivery and competitive price."
"I have ordered numerous items and was always pleased with the product quality and delivery times. The one time I had an issue it was dealt with quickly and courteously.
"
"Very easy to process and shipped within time frame provided."
"Slow to ship, and the shirt fit very small. I won't return it though, because I will be charged for the return shipping, when they sort of imply that it is free."
"I love ordering from Beyond the Rack and delivery is usually within days and its hard not to be happy with what arrives. Never had to return anything for a long time but it is very easy to do. Satisfaction is an A."