ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-08-31

"Will order from here again. Shipping was fast....very impressed!"


Verified
5/5

2013-08-31

"Good products, good service nothing to complaint, if you you can do delivery faster that good I want"


Verified
5/5

2013-08-31

" I found some of the material to be of very poor quality. However, I have found the service to be beyond compare."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-31

"My shopping experience with Beyond The Rack was a good one. My order was handled efficiently, quickly, and professionally. I will continue to use Beyond The Rack for my online shopping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-31

"I find the selection and the service excellent. I live in Canada and it seems that it takes a very long time for the delivery of items!"


Verified
2/5

2013-08-31

" I have no problem with Beyond The Rack products, but it took until 8/30/2013 to get all of the items I ordered. There were at least 5 shipments to get them here. I received 3 packages that were in plastic mailing bags and I had to deal with bugs in two of them. We have a new rule at our house now because of this. We have to open ALL packages on our back door deck now so as not to let any unwanted pests into the house."


Verified
3/5

2013-08-31

"Item ended up not being available which seems to be a reoccurring problem. They did offer a credit to make up for it, but its disappointing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-31

"Was happy with the product. It came quickly, and I like getting the e-mail letting me know my purchase had been sent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-08-31

"I ordered 5 dresses. Two dresses were not what I expected according to the picture and description. I ordered a dress in a size 10 and received a size 16-totally dissatisfied. I was to receive free shipping and appeared that I paid for shipping and I did not received the gift card promise to me. After this order, I probably will not order anything in the future!!"


Verified
5/5

2013-08-30

"Really happy with my purchase. I was afraid it would just be a "look alike knock off brand" but it's the deal deal!! And it was a bit cheaper than if I would have gone into a retailer to buy it. "


Verified
5/5

2013-08-30

"I was very impressed when I received a call from customer service thanking me for my purchase."


Verified
5/5

2013-08-30

"I am very, very new at ordering things online. I was afraid of being stuck with something if I didn't like it or it didn't fit properly. So, thank you guys for crediting my account so I could try to find something that suits me. One thing I don't understand is when it is returned am I paying double shipping?"


Verified
5/5

2013-08-30

"Very happy with purchase."


Verified
5/5

2013-08-30

"I have had great success with BTR in the past. They have great communication and keep u informed of the status of your orders. Helpful customer service, great prices and fast shipping once received. Great selections and sizes. My only complaint would be in the difficulty in sizing. I have ordered shoes in size 7 that were larger than ones I ordered in 7.5 other than that very pleased with them. Would be great if you could offer PayPal as a pay option."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-30

"I enjoy the different brands and types of merchandise on the easy to use website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A