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Return/Replacement policy:
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Verified
4/5

2013-08-27

"I was pleased with my service although there was a lengthily shipping time and two of my items were faulty I was pleased at how quick they were to help me establish a replacement or refund. They have good customer support that is fairly fast. And usually most of there items are of a significant quality"

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Verified
5/5

2013-08-27

"SERVICE WAS GOOD. RECEIVED GOODS IN A TIMELY MANNER."


Verified
4/5

2013-08-27

"There are two pairs of shoes that are not that comfortable but I really do not want to pay to ship them back to you, so I will keep them. The others I bought are fine."


Verified
3/5

2013-08-27

"My order clearly stated that I ordered the item in blue. It was sent in green. When I emailed about it to find out if I returned it could I still get the blue, I received an obtuse answer and just decided to keep the green."


Verified
5/5

2013-08-27

"Its always perfect with BTR"


Verified
5/5

2013-08-27

"My experience turned out to be better than I expected!"


Verified
5/5

2013-08-27

"Great site with wonderful deals. Love my shoes."


Verified
5/5

2013-08-27

"I have ordered several products from Beyond the Rack. I have been satisfied with my orders. The only complaint I have is that sometimes I order the item but then the order is not able to be filled, this would probably deter from ordering again if not for the fact that they always offer me a $10 gift certificate when that happens which keeps me coming back"

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Verified
4/5

2013-08-27

"My order was shipped timely and the item arrived as described. No complaints."


Verified
5/5

2013-08-27

"BTR orders have always been great, including this one!"


Verified
5/5

2013-08-27

"Excellent supplier, delivery time would have to be a bit shorter.
Products diversity is excellent, quality is excellent, policy return is very clear and affortable.
Freight fees are a bit too high (nomorerack is $2.00).
Overall, score is 9.5/10
"

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Verified
1/5

2013-08-27

"Did not receive the product. Still waiting for the resolution"


Verified
3/5

2013-08-27

"I ordered a Edgar shirt but it's made in China. Don't like the quality of the fabric, and it is bigger than usual size. Will never order shirt on beyond the rack anymore."


Verified
2/5

2013-08-27

"Ordered a purse on the month of april, the purse was dammaged.
I send the pictures by email, many times. I was told that they were unable to open my picutures ?? Therefore I have a purse that i can not use. I feel that i was not helpt enough on this.
I sent the same picutres to my friends and they have no probleme opening the pictures.
"


Verified
5/5

2013-08-27

"Im very glad to shop on line..."

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