"Delivery was fast, thank you. "

"5 defective duvets were sent and had to be returned. Will now have to pay separate shipping if they are not purchased all at once which will not be the case. Will not be dealing with them once my credit has been used."

"Always prompt delivery. I enjoy the return process. "

"The ordering process was effortless. I received the merchandise in a very timely manner. The product was of great quality. I was very pleased with the experience and will definitely shop BTR again and again!"

"Great product and shipped on time."

"Very Satisfied with the service I have been receiving from Beyond the Rack. The waiting time for a delivery has also improved. "

"
everything ok.
I have a suggestion: why don't you ask people if they need their items in a hurry or not. Bcz you often send me several packages at different times for the same order, which multiplies your shipping fees. "

"Thank you for the great selection and prices!"

"I am very happy with the service I've received dealing with Beyond the Rack! The merchandise has been of good quality & it's such an easy way to shop! Thank you!"

"I've been ordering from Beyond The Rack for a few years now, and I am very impressed with their customer service. Orders are shipped and received in a timely manor, and they are very diligent about keeping their customers updated on their order considering they are a middle man between the manufacturer and the customer."

"Mon expérience avec votre compagnie n'est pas très concluante.
Les délais de livraison ont été très long et lorsque je téléphonais au service à la clientèle, on me répondait de patienter. C'est la première et surement la dernière fois que je vous commande quelque chose. On m'a remboursé seulement les frais de shipping! Quand j'ai payé mon compte Visa et que je n'avais toujours pas reçu mon produit....J'étais vraiment fâché.
Donc, je ne m'empêcherai pas de dire à mon entourage de ne pas commander chez-vous, à moins d'être TRÈS PATIENT !"

"The orders are always packed so professionally and the merchandise is above perfection. I enjoy the return factor if a product is not satisfactory. I am so pleased with everything that you present. What more can I say. I love Beyond The Rack!"

"There was a mistake in the last shipment; four items instead of the five ordered and billed . I reported and the case is under review . First time i contact the customer service.
To follow..."

"Je n'ai pas reçu ce que j'avais demander il y a eu erreur de linge et de grandeur "

"I'm really satisfied but there is something that I don't like and it is that custumers can't change the items. We can just return the items and also you put our money back in our account Beyond The Rack and not on our crédit cards, I think this is a way to oblige us to shopping. With my orders I'm really satisfied"