"Lots of back orders
some orders were suddenly not available; received refund
I received a coupon as an apology from BTR for numerous delays and issues, but the coupon does not even equate to shipping and handling amount."
"The shipping time was to be expected, as they had to receive items from the companies themselves. Arrived packaged very neatly. Hey, I even like the boxes they came in, hah hah!"
"Love shopping at beyond the rack! Would like to see the 48 hours free shipping after purchase come back."
"My experience was great as far as communication is handled."
"I have been very satisfied with all orders from Beyond The Rack. It's takes a bit long to receive the orders but well worth the wait.
Thank you!"
"I'm always satisfied. Actually, it is the second time you mention that my order has shiped and it takes more than a week to get it (still have not received order 13130667). Still very satisfied with your services and DISCOUNTS!"
"Better delivery time lately. Great products."
"I did email to see why the items hadn't been delivered but they arrived the next day. Thank you"
"Always fast and great products!"
"The products always takes about one month or more to be deliver. Also after two weeks they can call to say the order was cancelled. Not very reliable. Very reluctant about purchasing things from Beyond the Rack"
"Great high quality products irresistible prices and reliable shipping. "
"Delivvery fast and like promised."
"beyond the rack has a good selection of clothing for all ages and gender. also am pleased with household items and electronics. something new they have it. great selection. they treat costumers well. I have one complaint that it takes a long time for your order to come"
"I have still not received the item I have ordered on 08/31/13. We were not advised initially of the delay and had to phone customer service when it did not arrive. We were then promised another shipping date and we are still waiting 10/02/13. Of course, the money was charged to our account back on 08/31/13. Very disappointed with the service up to now. This is my first experience with this company and may be the last."
"Love the prints, and especially love the discounted price!
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