ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-02

"My shopping experience was very good. My order arrived in less time then I had expected. One of the dresses was too big, and the return process was very straightforward."


Verified
3/5

2013-10-02

"La livraison est longue et j 'ai eu deuxx commande d'annulée"


Verified
3/5

2013-10-02

"Disappointed that my order was canceled - had to go to another store and purchase the sheets. Understand the chance I take with ordering through a distributor not the retailer - but still disappointed. Was very please with the customer service in reporting to me that my order was cancelled - so I was able to get what I needed on my trip. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-10-02

"Beyond The Rack has the worst customer service in the history of customer service. DO NOT ORDER from this company. They will take your money & your time and not give you the product you order in return. I have been shopping with them since they started 4 years ago & ABSOLUTELY NOTHING HAS IMPROVED OR CHANGED FOR THE BETTER! CAUTION! DO NOT ORDER FROM THIS SIGHT UNLESS YOU WANT TO WAIT FOR A MONTH TO GET AN EMAIL SAYING THE ITEM IS NO LONGER AVAILABLE IN THEIR WAREHOURSE. Meanwhile, they got their money from you when you placed the order! THEY ARE HORRIBLE! DON'T SHOP AT THIS SIGHT!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-02

"Have no complaints .The bedding I ordered is all very nice and comfy.
Will be shopping again soon.
"


Verified
5/5

2013-10-02

"Great product selection!
Time to deliver was very quck!
love this site to buy products!
"


Verified
5/5

2013-10-02

"The bracelets were beautiful and just as described. I would definitely purchase from them again. The quality far exceeded my expectations."


Verified
2/5

2013-10-02

"after 30 days, we haven't receive the shipment yet!"


Verified
1/5

2013-10-02

"Charged me twice for order and delivered 2 weeks late"


Verified
4/5

2013-10-02

"The original shipment of a briefcase with shoulder strap lacked the shoulder strap
It did come in a subsequent shipment, but I felt was made of a substandard materials our guy tried to fix the issue and had an additional strap sent, however, still not of the quality or material one would expect with such a nice briefcase.
He did try. Not his fault. I would blame the vendor or manufacturer
"


ddo
Verified
5/5

2013-10-02

"fast delivery and the product was what I had expected."


Verified
5/5

2013-10-02

"I know in real time if the payment charged to my credit card or not
I can follow my order on line
If you forget to supplement the purchase, I get a message to remind me.
The price and quality are excellent
and most importantly, when you buy at Beyond, I trust the brand unlike competitors such as ebay and groupon you can have bad surprise
"


Verified
5/5

2013-10-02

"I'm very happy with Beyond The Rack . I appreciate surves ."


Verified
5/5

2013-10-02

"Good prices, good selection, shipping takes a little while but in my opinion it's worth it, I haven't ever been disappointed with a product I've received. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-02

"I have been a BTR member for over a year now and love everything I have purchased. Thank you for being my go to online store!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges