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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-09-29

"Item was cancelled by BTR but they gave me $10.00 gift card to use for a future purchase. "


Verified
5/5

2013-09-29

"Timely delivery and effortless way to shop!!"


Verified
5/5

2013-09-29

"I must say I have never been disappointed and I have told all the ladies in my networking group about it and also mentioned it on my social media. Keep up the good work"


Verified
4/5

2013-09-29

"Beyond the Rack is okay, but I'd be buying much more if the site were improve in the following aspects. Shipping cost is too high for the time it takes. Prices are not so much lower than retail (I don't believe the crossed off regular prices are accurate in most cases) I would also like to see a search engine or more narrowing down options."


Verified
5/5

2013-09-29

"Excellent quality for the money. Well packaged. Relatively quick delivery."


Verified
5/5

2013-09-29

"Sheeets are great. Love them."


Verified
5/5

2013-09-29

"I was very pleased with the condition and price of the Ugg boots I got as well as the bracelets. I will definitely be ordering again."


Verified
5/5

2013-09-29

"Very please service and delivery!"


Verified
2/5

2013-09-29

"We were disappointed with the quality of the product. It is alrealy falling apart and after one wash only (delicate cycle)"


Verified
4/5

2013-09-29

"Nice service, shipping is fast most of time except when the product came from Las vegas. Also it's easy to return the product if that doesn't fit. "

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Pricing of products and services
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Verified
4/5

2013-09-29

"Only downside is the delivery time is about 3 weeks after order date which is a bit long. "


Verified
5/5

2013-09-29

"Service was awesome right back to the phone call to confirm my order! I received my purchase on the date promised and the item was exactly as pictured and described on the BTR website. I am extremely satisfied. Thanks! Audrey




"


Verified
4/5

2013-09-29

"The only complaint I have is they use the postal service for delivery. My order took quite awhile to arrive and luckily I had not left for holidays as I'd planned or it would have been returned."

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Product Returns/Refunds/Exchanges
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Verified
4/5

2013-09-29

"Wants the shipment to be on time"


Verified
5/5

2013-09-29

"I appreciated being kept informed as to where my order was and when the timeline of shipment"