"Hard to return the item. Poor customer service. I had to e-mail the company 10 times: to get return authorized, to get return authorization number, and finally to get a refund. Never again ! There are better companies to shop at"
"Great customer service! I emailed with a question regarding my order and received an email back wth 24 hrs from a real person. My order was deliver exactly when they said it should be! "
"I was very satisfied with my order from beyond stores. I ordered a cocktail table and a end table in the material of those items were unbelievable heavy and they are pictured perfect. I'm happy with my 14k gold tables, very nicely detailed. "
"I was very happy with beyond stores! I was very wary because I could not find any good ratings for them, but I ordered my table anyway because the price was so good. There was no issues, it was delivered fast and undamaged."
"Took nearly 2 months to deliver"
"Great shopping experience, could not be happier."
"Delivery was delayed over a month."
"Tracking shipping was more difficult than usual. Product smells of stain even after a week. Product on the website was difficult to see. No zoom. I'm not sure I would have bought these had I know the insets behind the handles were mirrors.
That aside, though, I'm not horribly dissatisfied. I think these should serve as a nice dresser/nightstand combo after the smell dissipates."
"Very timely delivery.
Gorgeous product"
"The process was timely and easy. Definitely plan on using them again!
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"I was looking for stackable hardwood letter trays. After searching the internet for about an hour I found exactly what I wanted at the price I was expecting to pay. The trays were boxed and individually wrapped in foam sheets. The three boxes were then packed in a shipping carton and supported with airbag packs. The three tier cherry trays look great on my desk. I definitely will do business with Beyond Stores in the future as their customer experience far exceeds your run of the mill internet sites."
"The whole experience to buy thru this website was great. Stools arrived in reasonable amount of time and it looks like they are good quality, but I can not assemble them yet. The problem is that I was not really sure what exactly colour my stools will be. You can not judge real colour from Internet picture. So, I just have to refinish them to the desired colour. Too bad, too much work again... "
"We ordered a bed and it came smelling like a musty basement. Weeks later we are still having problems getting the smell out. Assembly is also difficult. "
"wonderful packaging. Truck shipping experience was grand!!"
"We had to wait some for our dining set, but it was worth the wait. The dining set was well boxed and arrived in very good condition. There were a couple small spots on the chairs that needed a touch up, but nothing serious. Also the chair cushions had not been completely screwed down into place. We had paid for the white glove treatment and were so glad we had done that. The two young, strong men who put everything together did a great job and were very professional. They made it look easy, but I have a feeling it would have been quite a chore for my husband. The table is very heavy and it definitely takes two people to put it together. The dining set is very attractive, looks more expensive than it is, and we've received many compliments on it. I would shop at Beyond Stores again."