"BigMicro.net is a black hole. I would not recommend to anyone even visit this site.
Unfortunately I did not look for online forums and did not check this site for a feedbacks and reputation.
I spent $1800 plus and did not receive any tracking details or anything at all. From the first e-mail (order confirmation) I understood the site is fake, as my order number was just toooo short in digits and that is for such as a big company! I paid by using CC and PayPal, so I lodged a claim with PayPal. So far PayPal recovered only $ 1500 as they did not have enough money on their account. My Credit Card people are very reluctant to do anything - they said the transaction was done via PayPal, this organization is considered to be a very secure and I have to follow this claim with them.
PayPal stated in their letter:
If you are due any additional funds, we will make our best effort to recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed to you, please be assured that we will take appropriate action against the seller's account, which may include limitation of the seller's account privileges.
But I am still $300++ out of my pocket...
BigMicro never picked up the phone and never replied on my e-mails.
When I view my order details on BigMicro.net it is showing as order canceled and the money refunded, but that is fake - they never refunded anything.
So please think twice before giving your money to them!"
"Do not use this company. I purchased two digital pens from them three weeks ago, and not only have I not received them, but my repeated inquiries via phone and email have gone unanswered. The email address given to respond is no longer valid. Be Careful!!
"
"Ordered an iPaq 111 - they had the best price I could find and listed having over 100 in stock. The email invoice was received right away and CC was charged almost immediately.
The web site has no order status or shipment tracking info, so tried to call. Had to reverse look up from the address using SuperPages because there is no phone number listed on the web site. Phone was busy constantly except late evening, when I once got through to a generic voice mail system.
Follow on emails were initially evasive on a shipping date. Later communications received indicated some sort of CC processing problem due to a large order two days before. Also it seemed the item was not actually in stock, so could not be shipped despite the fact my CC had been charged.
Having been burned once before, a week later when they still couldn't provide a ship date I canceled the order and got the item elsewhere (the other company had it to me in just two days). Though I was nervous, my CC received the refund 3 days after canceling the order.
Despite being initially evasive the company was apparently on the up and up and just had a bad week with their CC payment processing (and stock levels). Once they really started communicating their replies were thorough and timely.
While I would probably email them first to make sure they are able to process orders and deliver the item, I would consider ordering from them again. They do have great prices on most of the items they offer, and in the end they handled my refund quite well. There are no hard feelings on this end.
UPDATE: Shortly after submitting this review, received a bulk apology email explaining all that happened during the timeframe above in much more detail and explaining steps taken to resolve the issues. Additionally, the email contained a coupon code for VERY worthwhile discount. Based on this I made another purchase for two memory cards. Response time for the order acknowledgment was very fast. Follow on updates were also fast and the order arrived very quickly with no problems. The only things I can complain about is while the online order tracking is better than before it still doesn't provide tracking numbers for the shipment, there are still a few areas of the website with no information (Shipping & Returns, Privacy Notice, etc.) or with only web site template default notes, and the contact info contains an email form and address only (no phone number). If the overall trend continues I'm sure these things will be taken care of shortly.
All in all I have to upgrade my rating to at least somewhere between Satisfied and Very Satisfied."
"Ordered a Garmin Nuvi 750. Best price on the market. Communication was a little scarce at first due to website problems, but the order shipped within 3 business days and I received it 1 day later. Overall I was very satisfied with the transaction."
"Bought video camera. Great price. Fast shipping. Did not get UPS tracking number."