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Bigfoot Computers

213 reviews
4.56 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
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Return/Replacement policy:
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Verified
5/5

2004-10-28

"thanks for the quick service!! excellent seller would like to shop again with this company!!"

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Variety of brands and products offered
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2004-10-25

"They took care of my problem in a very quick and professional manner"

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5/5

2004-10-20

"Excellent!!

They have the best selection at fair prices. Shipping was quick and efficient.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Ease of checking delivery status
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Delivering products on-time
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Verified
1/5

2004-10-19

"Poor response time. Poor communication. Shipment confirmation email contained only broken links and a tracking number the shipping company claims is not valid.
Website requires you to fill out the form WRONG in order to accept orders to the US.
They had to contact me to find the contact info for my credit card company. They neglected to reply to emails. By the time they straightened out the problem, they were out of stock of the part.
It has taken a full month to get a simple order of 2 quiet case fans. Totally unacceptable. Very unprofessional.
"

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
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Verified
5/5

2004-10-13

"WOW! Bigfoot Computer is amazing!!!! I placed an order on Friday and it's now the following Tuesday and I've already received my package! Products were exactly as described on the website and well packaged. Bigfoot Computers is sooooooo easy and good to deal with. I definitely recommend them. Thanks for the great experience."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
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5/5

2004-10-01

"a lot of stuffs for PC mods, awesome store. I order regulary from Bigfoot Computers"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
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Verified
5/5

2004-09-25

"Great Service! Thanks guys packaging was gr8 and
delivery was all on schedule. I bought an enermax power supply and a venus 12 heatsink and when they say 1-2 days thats what it is...great job guys..a definite shop again store.
"

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Delivering products damage free
Delivering products on-time
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Verified
5/5

2004-09-24

"Bigfootcomputers are excellent, there knowledgeable about there products, they believe in there products, employees use there products , that says alot to me, great service , they let ya know if anything is up or has a potentional problem, they have worked with me from the beginning. I know i can trust them for the products I need. This time i researched the product through the web pages of Bigfootcomputers pages and with that i bought a Kingwin water cooling kit it is the best choice for me, also i bought a vantec 80 mm fan, and ive bought some from them before and the fan is total awesome for cooling if you dont care about noise."

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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-09-19

"Excellent customer service, fast and free shipping for Canadian orders over $100 is great! "

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Verified
5/5

2004-08-31

"Awesome service as usual (Thanks John Thornton for answering all of my questions), the very best prices in Canada hands down, too. Fast shipping, always buy from Biggie! :)"

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Verified
5/5

2004-08-27

"Just ordered a whole bunch of cooling supplies from these guys. It came in a day before it was expected to arrive. These guys are prompt, and very helpful. Hasn't been the first time I've ordered, and definately not the last."

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Value the company offers
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
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Verified
5/5

2004-08-15

"OMG, these guys are awesome! I ordered the neo backplate, and an OCZ 520w powerstream! They were out of neos, so I waited two weeks, no roblem at all!

Now, the real shocker comes! They shipped the 10th of August, and the parcel arrived on Friday the 13th :D I love it! free shipping, and it only took three days!

I'm still taking advantage of these guys, as they have great prices, and free shipping with an order over 100 CAD, so I just placed another order, now I need to know when to stop though :|

Great job guys!

BTW, I was also in contact with Fattah on what seemed a daily basis, and the support and communication was awesome!
"

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Is easy to do business with
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Is consumer focused

Verified
5/5

2004-08-09

"Good service and the people are knowledgable. Their web site is well layed out and easy to follow and they have a great selection of products to choose from. The only thing I would suggest is that they list the applications that each product could be used for, that would make it perfect then."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
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3/5

2004-08-07

"I was very pleased, although they arn't responding to my emails"

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Likelihood of customer recommendations
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Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Customer service resolving problems
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Verified
5/5

2004-08-06

"The services is top notch at bigfoot computers and excellent custumer service. I like the fact i can call in to place my order and ask questions. I have done multiple orders from them and i plan to do more in the future.

Highly recommended.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use