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Bigfoot Computers

213 reviews
4.56 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2004-08-06

"I bought a Swiftech watercooling Kit H2O-22600-P.

I had a very good time when i visited the store.
easy and fast transaction.

Would love to buy more stuff from these guys.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2004-07-24

"Smooth transaction, Fast shiping, great packing, competitive price"

Detailed Review Benchmark + -
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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Ease of checking delivery status
Delivering products damage free
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5/5

2004-07-20

"Unbelievable service.

I made numerous changes to my order and bothered them with all sorts of questions, which were all answered extremely quickly and my order shipped very quickly.

Very impressed with your company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2004-07-11

"This has to be the best store ever. and there is plenty of reasons why Reason 1 is cuz Everything they have i can't find anything like what they have in any store in my area all Hardcore Cooling or modding which i am looking for Reason 2 Since I don't have a Credit Card they are the only computer store i know of the does C.O.D or Money Order which i know alot of ppl like cuz they don't like useing there Credit Card for Internet Buys and they have a wicked forum site with all nice ppl from what i met so far and willing to help you if they can at anytime so if you can or your next cooling or modding purchase think of BigFoot Computers"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Speed of web site
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Verified
5/5

2004-07-10

"Wow.... Great prices, hard to find stuff and very fast and efficient service/processing. 3 days from ordering to receiving may parcel. Amazing! Packing was excellent. Will definitely buy from again."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-07-06

"I had ordered a SLK-900A and 80mm TT Smartfan II recieved both in perfect condition packaging was excellent, you cant beat the shipping price! some of there products are a bit overpriced but that wont keep me from doing business with them :) "

Detailed Review Benchmark + -
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Is easy to do business with
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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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2/5

2004-07-05

"I had a huge problem with them.

First, they shipped to the WRONG address, they shipped to Apr. #301 instead of #310 (although I gave them the right address, I found it out when I receive the pick up email from CanadaPost). To keep it short, it takes me a HUGE effort to get my parcel, run back to CanadaPost outlet couple times, make some email to BigFoot, make some call to CanadaPost, and run back to the outlet, etc... Finally, there is no way to get this done. Therefore, I just go to the outlet and told them I living in #301 (instead of the "correct" one #310), and at the end I get the parcel without a problem.

Second, check your bill, your amount on your bill MAY not be the same as they charge on YOUR credit card. When I checkout, I have the total of $76.98, and they send me an email confirmation on that amount. However, after I receive the shipment, they inflate the price on the bill, and charge me $79.26?! For no reason! Although that's no much, but it never make sense to me.

I had shopped with many online MOD or computer store recently, I found them, they are at the bottom of my list to be avoid after this
experience.
"

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Verified
5/5

2004-06-26

"Ordered twice to date with this company, I'm very very satisfied with every aspect of ordering, very quick and friendly."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
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Delivering products damage free
Being updated on the exact date the delivery was sent
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DJM
5/5

2004-06-25

"June 25, 2004: I had the fan from my recently purchased OCZ Eliminator 2 GOLD repaired while I waited (running slowly). The fix worked perfectly. The service was prompt and cheerful. I would definitely purchase from Bigfoot again and will not hesitate to recommend them to customers, friends and family. "

Detailed Review Benchmark + -
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5/5

2004-06-20

"Good company to deal with. Ship as expected and items came intact. I would buy again from them."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-06-10

"Perfect, 3 day order to delivery time... totally a tough purchase. Love their payment options!!
price for convenience, second to noone in the Ontario market. pcCan't eat their dust.
"

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-06-03

"First time purchaser. Ordered something relatively new that nobody else seemed to have, and 3 days later, it's in my hands. Very fast service, no issues, no problems. "

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products damage free
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Verified
5/5

2004-06-02

"Great service, they went an extra mile to get everything straightened out in a timely manner."

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
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Customer service being trustworthy
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5/5

2004-06-02

"Good communication, everything as promised, fast shipping, A++ Will do business again!"

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Likelihood of customers making future purchases
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Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products on-time
Delivering products damage free
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Verified
5/5

2004-05-17

"Great site to shop, if you like to mod your pc, they have some good selections. Package well wrap, shipping is fast. A++ recommended."

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