"You guys sell very expensive books. No discounts. You guys also rent books for the higher prices well. Please try to be considerate as this Pandemic time students are struggling as well. "
"Great experience better price than amazon"
"Seamless experience- easy and fast!"
"Long and horrible. It took way more time than was necessary to find and purchase the items I choose. We'll see what I end up getting and if the billing goes well or horribly wrong."
“Good evening! We apologize for the inconvenience and frustration this must have caused you. The books you ordered has the availability of “Usually Ships in 3-5 Business Days", this was listed on the website at the time of your order. This means generally it takes 3-5 business days for the items to arrive from the publisher/vendor before shipment. However, during peak season it can be a little longer it just depends on the supplier. When it is received in our warehouse, we will ship the order directly to you, using the shipping method you selected. If you need any further assistance, please contact customer service at 888-388-9909. Thank you for shopping with BiggerBooks. -Beth
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"Great price on just the right book, with different shipping preferences I can get my purchase with urgency"
"No Apple Pay or pay pal option. There was also no guest check out."
“Hi! We apologize for the inconvenience, however, we accept all major credit card. We do require each customer to create a account, this helps students manager their textbook rentals as well as their purchases. If you have any other questions or concerns, please feel free to reach out to customer service at 888-388-9909. Thank you for choosing BiggerBooks. -Beth
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"First book arrived in good shape, though packaging was a bit slapdash. Overall pleased with the service."
"Website is easy to navigate"
"I bought the wrong textbook, so I was looking for less expensive options and this was perfect!"
"Great selection of books! "
"BiggerBooks has books for sale."
“Thank you for choosing BiggerBooks! -Beth”
"Easy ordering. Good price and availability."
"U had the book I needed, thanks"
"Love books I will order soon. Great books "
"I ended up paying more for shipping then for the book, I hope the book is in good used condition. I think that there should be a better deal for shipping. "
“Good afternoon! Our shipping rates are based off the carrier rates and the shipping address. We value as a customer and appreciate your feedback. If you need anything, please let us know. Thank you for choosing BiggerBooks. -Beth
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A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“Hi! We do offer daily deals on BiggerBooks and you can sign up for exclusive offers as well. Our book prices are comparable to other rental companies, prices also fluctuate daily, depending on supply and demand. We value you as a customer and appreciate your feedback. Thank you for shopping with BiggerBooks. -Beth
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