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Verified
4/5

2021-01-06

Bigger Books is off the Hooks

"This is my second experience ordering books through this sight and with the exception of not being able to rent books from Alaska, even though it is part of the US, I am pleased that I was able to save a little money even though I did't have the option of renting"

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Rep reply posted 2021-01-11
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for shopping with BiggerBooks! -Beth”


Verified
4/5

2021-01-05

It’s useful

"It’s very useful , please deliver the book quickly "

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Rep reply posted 2021-01-11
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for choosing BiggerBooks! -Erin”


Verified
4/5

2021-01-05

"I'm happy with the way I could easily order the book, but I will reserve judgement until I actually receive the copy to inspect it's newness and perfect condition. "

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Rep reply posted 2021-01-07
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for choosing BiggerBooks! -Beth”


Verified
5/5

2021-01-05

Swift

"website was found to be Simple, efficient "

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Verified
5/5

2021-01-05

Always my go to for college books

"I don't bother wasting time with other sites. I always get the best price and its super easy unlike the rest of college!!"

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Verified
2/5

2021-01-05

Expensive Shipping ruins it

"The books are low-priced, but shipping is the price of the most of the books I ordered together. A little ridiculous and makes it basically the same price as everyone else. "

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Rep reply posted 2021-01-07
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“ Good afternoon! Our shipping rates are based off the carrier rates and the shipping address. We value as a customer and appreciate your feedback. If you need anything, please let us know. Thank you for choosing BiggerBooks. -Beth”


Verified
4/5

2021-01-05

So happy to find an out of.print book i have wanted!!

"It is wonderful to be able to get the print version of a book i have wanted that is out of print. The search was very quick.
I had a question, but the person could not fully answer it without the ISBN, which i didn't have, only the title .Also , the payment page came.up with a warning triangle.in the url box, rather than the lock. So i am trusting McAfee...you hear McAfee?
"

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Rep reply posted 2021-01-07
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“We greatly appreciate your business. Feel free to contact us again if you have any further questions. Thank you -Beth


Verified
4/5

2021-01-05

Quick and easy

"Pros: easy to find needed texts. easy to setup account and purchase texts. good website design.

Cons: refine and smooth website design.

haven't received text yet to give 5 stars
"

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Rep reply posted 2021-01-07
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for your feedback and for being a BiggerBooks customer! -Beth”


Verified
5/5

2021-01-05

"This book is hard to find - most suppliers don't have it, or it is used. I like giving it as a gift, so I wanted new. Shipping cost and speed are very reasonable."

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Verified
1/5

2021-01-05

"Whenever i placed order, none of my order got successfully delivered.

Everytime you guys cancelled it.

I wonder why is it happening.
"

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Rep reply posted 2021-01-07
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“We apologize for the inconvenience this has caused you. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service office is not given specifics, in regards to what causes these cancellations, other than generic notifications. Orders may take several business days to post as a refund. If you wish to place another order, please make sure your billing and payment information match exactly what your financial institution has on file. You can also contact customer service for assistance with placing the order at 888-388-9909. Thank you -Beth”


Verified
5/5

2021-01-05

Simple

"It was very easy and quick to search for the book I needed and to get it ordered"

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Verified
4/5

2021-01-04

Great find, easy ordering

"Found a great book that is not widely available at a really good price. Still need to see how quickly I will receive it..."

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Rep reply posted 2021-01-04
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for shopping with BiggerBooks! -Beth”


Verified
5/5

2021-01-04

"Will be back. This is the first time I used your site."

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Verified
4/5

2021-01-04

Very Nice

"Very helpful with shipping and not bad prices."

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Rep reply posted 2021-01-04
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you! -Erin”


Verified
5/5

2021-01-04

"Very reasonably priced, enjoyed my online shopping experience. "

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