"Easy transaction and I really like biggerbooks.com offers their customers different shipping options to choose from. I'm so happy I found this website, I looked everywhere for this book " The Queen's Diamonds" and Amazon wanted $200 for a brand new book!!! Couldn't find it cheaper than little over $150 and its a Christmas present for my Mom. Just happened to come across this website and saw the price which was the lowest price plus the book is in brand new condition!!! Over the moon. What a bargain!! Thank you for your great pricing and not being so greedy like other sellers."
"Site easy to navigate, good price !"
"First order they shipped wrong series. Some how the switched series. "
"I am glad I found a graduate school textbook for under $10 shipping included."
"Didn't want to spend a lot on this textbook for a one credit class. Bigger Books had the best price on the internet for a used copy. Practically the same as renting, without the hassle."
"I went back and forth with this site, amazon, and chegg and this was the cheapest site I found. There are a lot of coupons online, just look for them. Haven't gotten the book yet, but I am hopeful of it getting to me. "
"Great experience. I liked it a lot."
"Had everything I needed at better prices than Amazon."
"Just ordered- will complete server after order received!"
"Wish there had been a picture of the book I ordered and more details so I would know I'm getting the edition I'm looking for. Fingers crossed that what shows up is what I wanted!"
“Good morning! We apologize for any inconvenience you may have experienced. Each book is identified by the 13-digit ISBN not by photo. We value you as a customer and thank you for shopping with BiggerBooks. -Beth”
"GOOD SERVICE, CONGRATULATIONS"
"I've never ordered from you before, but I was easily able to figure everything out -- on the first try! This is how a website should be designed. Self-explanatory. Boom! Done! Thank you! After dealing with so many useless websites, this has restored some of my faith in mankind!"
"Found a book I thought was out of print! Yay!!"
"Easy and fast to place an order"
"I found this site on BookFinder and it was selling the book I was looking for way cheaper than anyone else (even Amazon which was an extra $50 for some reason). Don't like that I had to make an account though, just inconvenient to not checkout as guest."
“Good morning! We inconvenience you have experienced. We do require each student to create a account, this helps students manager their textbook rentals as well as their purchases. If you have any other questions or concerns, please feel free to reach out to customer service at 888-388-9909. Thank you for choosing BiggerBooks. -Beth
”
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“Good afternoon! We're sorry to hear that the item you received was incorrect. Unfortunately, mistakes can occur during the packaging process. Your account has been set up for a full refund upon the return of the item. If you need further assistance with this order, please contact customer service at 888-388-9909. Thank you -Beth”