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Verified
5/5

2020-10-16

Grateful

"The bookI wanted wasn't super cheap, but It was cheaper than what was available on any of the other 7 book sites I searched."

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Verified
5/5

2020-10-16

Educate

"Quick, precise and to the point."

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Verified
4/5

2020-10-15

"First time I have used this site. Easy to find and buy wgat I was looking for."

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Rep reply posted 2020-10-26
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank yo for choosing BiggerBooks! -Beth”


Verified
5/5

2020-10-14

First time buyer

"Found what I was looking for at a great price. Can’t wait to get it. "

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Verified
5/5

2020-10-14

"Just ordered-ask me when I receive"

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Verified
5/5

2020-10-14

You were recommended to me

"Could not find the book anywhere until a friend suggested you."

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Verified
5/5

2020-10-14

WOW !! Easier than Amazon, and $30 less for this book

"easy ordering of a book $30 less than Amazon and quick initial setup. Thanks."

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Verified
5/5

2020-10-13

Gotta Read so...

"A good spot to find your textbooks and reference materials."

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Verified
4/5

2020-10-13

"I suggest you to accept Paypal"

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Rep reply posted 2020-10-20
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Good morning! Thank you for the suggestions, we value your opinion and appreciate your business. Thank you -Beth”


Verified
5/5

2020-10-13

"I was sending as a gift. No place to put a note. "

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Verified
2/5

2020-10-13

"Had trouble with the address fields during checkout. They kept updating and mixing the addresses used for shipping and billing"

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Rep reply posted 2020-10-20
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Good morning! We do apologize for the difficulties you experienced during the checkout process. We value as a customer and appreciate your feedback. We will review your session and try to resolve the issue as quickly as possible. Thank you for shopping with BiggerBooks. -Beth”


Verified
4/5

2020-10-12

Keanna solved a problem with the order

""free shipping" became $4.99 shipping when I clicked through to complete the purchase. Keanna (sp?) solved the problem. it was easy to connect with her; she understood the problem and worked around it for me."

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Rep reply posted 2020-10-20
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“We're so glad to hear your issued was quickly resolved. If you need any future assistance, please reach out to customer service at 888-388-9909. Thank you for choosing BiggerBooks! -Erin”


Verified
5/5

2020-10-12

Easy to find

"It was easy to find the manual I needed. The price was excellent."

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Verified
4/5

2020-10-12

"Difficulty with checkout, would not put in Google wallet info in. This was frustrating. If you actually send me these books, I will be happy."

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Rep reply posted 2020-10-20
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“We do certainly apologize for the difficulties you experienced during the checkout process. If you need any further assistance, please let us know. Thank you for shopping with BiggerBooks! -Beth”


Verified
3/5

2020-10-12

"it was okay. not great, ok"

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Rep reply posted 2020-10-19
A rep from BiggerBooks.com, Beth - Customer Service, has responded:

“Thank you for choosing BiggerBooks! We value you as customer, if you need any assistance, please let us know. -Beth”