"Ordered 2 books initially to check on condition and service. Very pleased with quality, so ordered 10 more for friends."
"These silly little paperback books never last the 5 years between curriculum adoptions in the public schools. New books cost $35.00 from the publisher- here I can replace them for $3. WINNER! Used works great. Thanks to Bigger Books."
"Was happy to find some hard to find books here! "
"I'm not quite sure yet. My first order was canceled. Don't have money back in my account yet, so find myself paying for the same book twice. Not very happy thus far."
"Easy to search. Shipping times were clear. It was an easy transaction"
"Best price I could find on the internet"
"Just place a smooth order hope to get the books soon!"
"The price of the book was slightly less than the list price, which was nice. However, shipping was $4.99; most online booksellers charge $3.99."
“Good morning! We do certainly apologize for any inconvenience you have experienced. Our shipping prices are are based off the carrier rates and the shipping address. We value as a customer and appreciate your feedback. Thank you -Beth”
"friendly site easy check out"
"Easy to set up account.
Great price on a hard to find art book. Thank you!"
"was very easy to place order"
"Easy to order. Excellent price for hard to find trade."
"Pleased to find Bigger
Books because reprint available of title I had given up on."
"As an English teacher with no classroom budget to buy materials, the cost on the books to read here are very reasonable! "
"got my book for a 5th of the cost. thanks!"
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“We apologize for the inconvenience this has caused you. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service office is not given specifics, in regards to what causes these cancellations, other than generic notifications. Orders may take several business days to post as a refund. If you have any other questions or concerns, please contact customer service at 888-388-9909. Thank you -Beth”