"Excellent service--fair prices, accurate descriptions, and fast delivery. Completely satisfied."

"I order my panniers and rack from BikeBagShop for 2 reasons: value and customer service. I called the store and talked with a store associate and she was very helpful. Plus, I did not have to leave the house to buy anything, it came right to the door. I use my panniers daily to commute to work and they are great."

"Great prices. Fast shipping. Start all of your Bicycle bag searches with this place. Plus, I got a free shirt from them. WOOHOO!"

"This is my second purchase from this company. In both instances they completed and shipped the order problem free. Merchandise arrived in good condition and was as good or better then described on the web site. They also followed up on the order to make sure I was satisfied with my purchase. I have no hesitation recomending this company or doing business with them in the future. Don Minogue, Stewartstown, Pa"

"Great customer service and fast shipping. With their price match policy I would have real trouble ordering from anyone else. Highly recommended!"

"I purchased a Racktime Pannier in December...the order shipped immediately and I was able to give this great gift to my boyfriend by Christmas. As well, customer service was outstanding. Highly recommended!"