"The goods were as advertised, and at their usual lower price. Plus, I always have a small amount of bonus points to reduce the price even further, and then there is free shipping.

The only gripe I have is that the free shipping is slow. I ordered on a Saturday and it didn't arrive until Monday the week after. I guess you get what you pay for, and it was free."

"BTD's prices routinely beat those of other bigger bicycle equipment online retailers, and their customer service is easy to deal with - I have had no problems to date returning anything I didn't like or was shipped by mistake. Also, their VIP program for frequently returning customers is simple, I am not shelling out $20-$30 per year for a "buyers club" membership which is useless if I don't purchase anything because I cannot find exactly what I want."

"Order was timely and accurate. Pricing was reasonable for the quality of the products."

"The assortment, loyalty program and service are great. Keep it going"

"I've been dealing with them for years. Always professional. Very customer service oriented."

"I've been buying my tires from BikeTiresDirect for about 8 years."

"Bike Tires Direct is easy to deal with. I like their prices, their customer loyalty program gives additional discounts and their service is very friendly and efficient. "

"Fast shipping, helpful and responsive customer service!"

"Great service and great prices."

"As always, excellent ordering and delivery experience."

"Very satisfied with the convenience of purchasing from the web site and often I just use the the site to learn more about my options and what can be available. That is sometimes is better than going to a bike shop. I can also window shop any time of the day"

"Fast shipping great items"

"The prices are good and so is the selection. I just wish they had an outlet on the East Coast. "

"Will be back when I need more bike tires. Was a great experience."

"The bib shorts were what I wanted, the ordering was efficient and the delivery time was as promised."