"Great Shop and absolutely love the sandals. Birkenstock is the best.
Super customer service.

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"I am very pleased & I got them the very next day! Thank you"

"it was easy to buy and lots of choices to pick from."

"They had just what I was looking for. Great service and I received my Birks' sooner that I expected. Way to go.!! I'll be back. "

"I put in an order. Birkenstock is expensive but I love the way their sandals feel and wear. However, I was misled on the size. The pair I received was too big....but was able to send them back (free) and replace with a smaller size. The only reason they did not get a 5 star rating is that they were out of stock in my size on some of my choices."

"Easy to order, quick delivery. Great Birkenstocks!"

"quick shipping, love my new Birks."

" I only wear Birkenstocks and mostly Arizonas. My local Birkenstock merchant and cobbler didn't survive the pandemic. However, Birkenstock Express came to my rescue.
I recently purchased a pair of Arizonas from them. I ordered a pair and they arrived quickly, but in the wrong size -- which was probably my own fault of clicking too fast on their website. Regardless, I immediately contacted Customer Support and was quickly informed that the color/material that I ordered in my correct size was unavailable and wouldn't be until mid-October.
I was also informed that I could wait for them to come in, or get a refund. I found another pair that would fit my needs and in the right size. When I responded to customer service asking if it was possible to just exchange the sandals, I was met with an immediate yes. I returned the first order, and within two days those arriving back in Corvallis, I had my replacements.
Up next is to see the kind of service I will receive from a repair. At this point, I expect a quick turnaround and great service.
I am a very satisfied customer. I will definitely use them again for another pair of BIrks. "

"I had a pair of closed toe Burks years ago that lasted a long time. Then tried all the trendy shoes, ruined my feet and recently I found Birks with toe rings! I ordered and got a perfect fit first try. What I like is that they can be repaired rather than discarded."

"I ordered sandals for my niece and waited a little too late. In the comment section, I asked if there was any way possible to get them out right away. Not only did they do that but my niece received them on her actual birthday. They were great. I appreciated the extra effort they put into it. "

"When the majority of online retailers offer free return shipping, you are doing yourselves a disservice by charging 10 dollars, particularly for shoes that are often difficult to fit. I will now shop elsewhere."

"Easy to shop online. Easy returns and exchanges and great customer service. I bought sandals in the wrong size and exchanged them but it was easy and fast. Received my correct size quickly. The shoes are hard and need to be broken in at first but are great quality. I expect to keep these shoes for many years. "

"It was on time and in perfect condition. Can't ask for more! Thanks!"

"I love your experience reps with a wonderful return policy"

"Ordered on line, received notification when sent and expected delivery date."