ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-05-15

Easy & fast delivery of walking pleasure!

"I have arthritis in my feet & knees for years, a knee replacement & plantar faciitis. I put my feet into a Birkenstock sandle and I can walk again without pain! Been wearing them for 3 years now. Birkenstock Express made it so easy to get the sandle I can't live without!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-15

Excellent as usual!

"I really like your high quality products and service.
I purchased 3 pairs of Birkenstock sandals but it seems that I ordered the wrong size of one of them.
I sent an email to check if I could change it for a bigger size but have had no response about the subject.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-15

Quick Ship

"Happy to know shipment received was quick and informative. Also, it was a gift and nicely wrapped.
It did have return / exchange options which needed to be utilized - so was happy about that too.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-05-15

What a disappointment

"I ordered 5/8 some shoes for a gift paid for 2day air just the day before they were suppose to be delivered shipping had then routed back to the company for no reason per customer service this 5/14 and still no shoes."


Verified
5/5

2020-05-14

amazing shoes

"exactly what I wanted, they wear like iron"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-14

Great Shopping Experience

"Birkenstock sizing makes shopping easy. Birkenstock Express is a great place to get good deals on a large variety of sandals. I treat myself to a pair of Birk's each year so I have amassed quite a collection of sandals. Last year I didn't find any to suit my preferences and this year I ended up buying two pairs!"


Verified
3/5

2020-05-14

I bought a pair of steel toed birkenstocks

"I'm still breaking them in so nothing to report except I have Never had to break in a pair of Birkenstocks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-14

Kyoto

"Excellent as usual. Easy to contact and receive personalized assistance. I d o have a suggestion for Birkenstock directly. Develop a sand or darker color between black and white for your soles. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-05-14

Not as comfy

"They are narrow, last time I bought some they were roomier, these are really tight. My old ones are finally coming apart, so was replacing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-14

These Shoes Rock!

"I like my new shoes So Much . . hope to buy many more from Birkenstockexpress! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-12

Not enough stars

"Fantastic wrapping, excellent shipping time, terrific understanding of what they are selling and a great website for a product line where sizing can be a little tricky. I will return EVERY time I need a pair of Birks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-11

biekes

"order in delivery fast. fit wonderful.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-11

"Love them came in a timely manner. Still breaking in and hoping for many good years "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2020-05-11

Too small

"I will amend this review After I see how long it takes to receive the larger size. I ordered the size recommended, but they were too short. Boo Hoo! I have severe arthritis/neuropathy in my feet and am praying that the Birks will give my poor feet some relief!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-11

excellent service

"ordered and was delivered on time - thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process